Instructional Designer

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

Benefits

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more
  
  

Atlanta based candidate is required for this opportunity due to bi-monthly onsite events.

Description

Emory Healthcare is seeking an Instructional Designer to join our Training and Quality team. In this role, you will design, develop, and deliver engaging educational content that supports staff training, professional development, and organizational excellence across our Patient Access Operations org within the healthcare system.

As an Instructional Designer, you will collaborate with subject matter experts, clinicians, and operational leaders to translate complex healthcare processes into clear, effective learning experiences. You will leverage adult learning principles, instructional design methodologies, and modern technologies to create training materials such as e-learning modules, instructor-led courses, job aids, and multimedia content. The focus of this role is on building the training, you will partner with a team of Facilitators responsible for delivering the training.

This position is ideal for professionals who are passionate about improving learning outcomes, have strong communication and design skills, and thrive in a collaborative, mission-driven environment. By joining Emory Healthcare, you will play a vital role in equipping our workforce with the knowledge and skills needed to deliver exceptional patient care.

*While this is a remote position, this team does participate in local onsite career development workshops roughly once every other month presently, we are seeking a local candidate for this opportunity for this reason.*

Responsibilities

• Apply concepts of adult learning theory to design impactful learning experiences for various delivery environments (in-person, virtual, e-learning, blended)
• Choose appropriate instructional strategies and content modalities to accomplish specific performance objectives
• Create customized training, manage tip sheets, and create knowledge base articles.
• Utilize learning and/or design software tools (e.g., Articulate Rise, Articulate Storyline, Canva) to translate content needs into realistic creative briefs
• Create high-quality instructional materials such as e-learning, instructor-led training (ILT) and facilitator guides, manuals, job aids, and multimedia content
• Devise modes of assessment to measure effectiveness of learning programs
• Project Management:
• Manage multiple priorities and deliver on-time results
• Document project progress in project management tool
• Deliver high quality solutions quickly, adapt, and iterate based on stakeholder feedback and content performance
• Stakeholder Management:
• Collaborate and build trust with stakeholders, subject matter experts (SMEs), trainers, and more to ensure accuracy and relevance of materials
• Partner with internal teams to identify critical knowledge gaps and opportunities for process improvement
• Champion the adoption of training and knowledge tools and practices across the organization
  

Preferred Qualifications

• Articulate Rise or Articulate Storyline experience
• Canva experience
• Asana Project Management tool
• LMS administration tool such as rise.com or Brainier
• Epic workflow experience
  
  

Minimum Qualifications

• Bachelor's degree in related field preferred; three years experience in e-learning and blended learning development.
• Seasoned experience with learning management systems is required.
• Healthcare experience a plus.
  
  

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.