What are the responsibilities and job description for the Corporate Director, Quality & Patient Safety position at Emory Healthcare?
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
- And more
Work Location: Atlanta, GA
Description
The Corporate Director of Quality & Patient Safety is responsible for developing and implementing enterprise-wide quality improvement and patient safety programs to enhance healthcare outcomes and foster a culture of safety.
This leadership role requires expertise in quality management, patient safety, data analytics, and quality and performance improvement to drive excellence across multiple facilities. He/she will foster a culture of safety, accountability, and continuous improvement across all levels of the organization. He/she will collaborate with executive leadership to set priorities and integrate quality initiatives into operational plans.
Reports to: Vice President, Quality & Patient Safety, Emory Healthcare
Quality & Performance Improvement
- Oversee quality measurement, performance benchmarking, and process improvement efforts
- Utilize methodologies such as Lean, Six Sigma, and PDSA to drive efficiency and effectiveness
- Lead hospital-wide initiatives to reduce hospital-acquired conditions (HACs), preventable errors, and readmissions
Patient Safety
- Develop and oversee enterprise-wide patient safety programs to minimize adverse events
- Conduct root cause analyses (RCA), failure mode and effects analyses (FMEA), and proactive risk assessments
- Implement Just Culture principles and high reliability principles to encourage transparent reporting and learning from errors
Regulatory Compliance & Accreditation
- Ensure compliance with regulatory and accreditation standards (The Joint Commission, CMS, OSHA, etc.) to ensure a culture of safety
- Implement and monitor policies to comply with national, state and local quality mandates
Data Analytics & Reporting
- Analyze quality and safety data to identify trends, risks, and opportunities for improvement
- Provide regular reports to leadership, governing boards, and external agencies
- Lead implementation of technology solutions to improve data collection and reporting accuracy
Education & Stakeholder Engagement
- Develop and lead training programs on quality improvement and patient safety best practices
- Collaborate with physicians, nurses, and frontline staff to drive engagement in safety initiatives
- Serve as a subject matter expert in quality and patient safety for internal and external stakeholders
Qualifications & Requirements:
- Master's degree Healthcare Administration, Public Health, or a related field required
- Minimum of 5-7 years of experience in healthcare quality and patient safety within a health system with at least 3-5 years in a leadership or management role
- Certifications (Preferred but not required)
- Certified Professional in Healthcare Quality (CPHQ)
- Certified Patient Safety Officer (CPPS)
- Lean Six Sigma Green Belt or Black Belt Skills & Competencies
- Strong knowledge of quality improvement methodologies, healthcare regulations, and accreditation standards
- Proven ability to lead multidisciplinary teams and drive large-scale initiatives
- Exceptional problem-solving, analytical, and communication skills
- Proficiency in data analytics tools and quality reporting systems
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.