What are the responsibilities and job description for the National Inside Sales Specialist / Support position at Emons Air & Sea?
National Inside Sales Specialist / Support
Emons Air & Sea US
Hybrid Location preferably Detroit, Chicago, New York or Los Angeles
About the Company
Emons Air & Sea US is a Freight Forwarder, NVOCC, IATA, and Licensed Customs House Broker with 6 offices in the United States and a presence in 18 countries through owned offices in Europe and Asia, plus a strong global agent network. We offer full-service logistics and specialized solutions, and we pride ourselves on personalized customer service and our ability to meet any demand in a competitive and challenging market.
We offer a competitive salary and comprehensive benefits package in a fast-paced, stable work environment with room for growth. If you are results-oriented and sales-driven, this could be the company for you.
Position Overview
Plan and carry out direct sales activities to retain and develop new accounts in accordance with Sales and Business Plans. Work closely with the VP of Sales and Senior Management to increase revenue and exceed sales targets through inside sales RFQ activities with overseas partners and agents.
Responsibilities
- Quote DAP/DDP freight costs to agents and clients utilizing the company's computer system
- Respond to and follow up on sales inquiries and leads using appropriate sales methods
- Ensure compliance with all regulations prescribed by USA Customs, IATA, TSA, FMC, and other governing bodies
- Provide sales support to the VP of Sales and operations teams
- Attend sales meetings and represent the company's service offerings
- Distribute promotional materials to 6 US offices and clients
- Participate in commercial sales campaigns and initiatives
- Maintain and update commercial materials
- Conduct inside sales calls — identify and qualify prospects proactively via phone, LinkedIn, email, and other channels to reach decision-makers
- Respond to web inquiries in a timely manner to promote all Emons Air & Sea US services
- Maintain an active and up-to-date sales pipeline at all times
- Update CRM system consistently and accurately
- Prepare and distribute the Emons US newsletter
Qualifications
- College degree or equivalent experience
- Minimum 2 years of direct work experience in a sales capacity
- Strong knowledge of the freight forwarding or logistics industry, including sales principles, methods, practices, and techniques
- Exceptional verbal and written English communication and presentation skills
- Excellent active listening skills
- Self-driven and motivated with a high energy level and genuine enthusiasm
- Experience with CRM software and the quoting process
- Proficiency in Microsoft Office, including Outlook
Compensation & Benefits
Salary: Competitive, based upon qualifications
Benefits: Healthcare, Dental, Vision, PTO, 401(k), and attractive incentive bonus program
How to Apply
If your qualifications match this role and you're ready to thrive in a dynamic global work environment, we look forward to hearing from you. Please include a phone number, email address, and the best time to reach you on your resume.