What are the responsibilities and job description for the Emonics LLC is hiring: Omnichannel Content / Researcher in Atlanta position at Emonics LLC?
Within Microsoft’s Business Applications Platform (BAP), we are constantly pushing the boundaries of what an AI-first business application can be and delivering immediate impact to users and customers to transform their day-to-day work with AI. Our research studio plays a critical role in building immersive and meaningful experiences that address users’ jobs-to-be-done in our products.
As a Senior User Researcher, you will be responsible for building and executing a foundational research program that helps address some of the toughest and most interesting AI UX and human-centered questions that cut across enterprise product spaces within BAP. You will co-drive with our research lead high priority projects aimed at AI UX and product innovation, ensuring that critical decisions are data-informed and tied to key learnings.
You will connect complex data points into scalable, practical insights and actions for our product and design teams to leverage. In this role, you will conduct innovative generative and evaluative research to better understand and improve our user experiences across BAP products.
As part of a high-performing user research team, you will be supported while working at a fast pace. You’ll be joining Microsoft’s larger community of researchers where we share best practices and celebrate our learning in annual conferences, publications, mentorship programs, and more.
Qualifications
Required Qualifications :
Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4 years of User Experience Research experience
OR Master's Degree in relevant fields AND 3 years of User Experience Research experience
OR Doctorate in relevant fields AND 1 year(s) of User Experience Research experience
Other Requirements :
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.
Preferred Qualifications :
- Experience in foundational research (e.g., in-depth interviews, user journey mapping, persona development) and evaluative research (e.g., usability studies, prototype testing).
- Deep understanding of user research tools like Qualtrics, Dscout, and UserTesting.
- Collaboration skills across disciplines - Product Management, Data Science, Engineering, and Product Design.
- Communication, presentation, project management, and process management skills.
- Ability to work independently in a fast-paced environment.
- Understanding of trends in generative Artificial Intelligence (AI).
- Experience with business applications and enterprise product research.
Responsibilities :
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We are committed to cultivating an inclusive work environment for all employees.
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