National Accounts Sales Manager

Who WE Are

We are a leader in the specialty cheese industry serving our consumers by crafting and importing the best cheeses in the world while caring for our employees and our communities.

Who YOU Are  

You strive for excellence in your area of expertise and are proud to work at a company producing premium products. You are passionate about continuous improvement, enjoy bringing creativity to your work, and are excited to blaze new trails to grow and improve our business. You foster a positive and rewarding workplace culture by valuing flexibility, work-life balance, and team development while inspiring team members to achieve their full potential.

If this sounds like you, we want you to consider joining Emmi Roth!

Job Summary

Summary

The National Account Sales Manager will be responsible for maintaining and expanding relationships with national account customers. Develops strategic account plans to drive growth and profitability aligned with company objectives. The position requires strategic planning, business management and ability to build strong business relationships.

Duties and Responsibilities

·        Define strategic customer account plans including performance objectives and financial targets for national account customers of varying size.

·        Develop and execute strategic and tactical sales plans to maximize sales growth and enhance profitability

·        Establish productive, professional relationships with key personnel in assigned customer accounts

·        Proactively assess, clarify and validate customer needs on a regular basis

·        Lead solution development efforts that best address customer needs coordinating with key internal resources

·        Track and evaluate sales performance against defined targets

·        Effectively manage budget and trade spend

·        Monitor market and industry trends utilizing professional publications, professional groups and other sources of data

·        Conduct research to identify and establish new accounts

·        Partner with Culinary and chain accounts to bring new ideas such as creative product development ideas, new packaging options, product line extensions, etc.

·        Manage external broker network including training, setting annual performance targets and monitoring execution.

·        Develop and maintain accurate sales forecasts, pipeline updates, and business reporting for assigned national accounts.

·        Lead contract negotiations, pricing proposals, and RFP/RFQ responses to secure profitable business agreements.

·        Collaborate with Operations, Supply Chain, Finance, and Customer Service to ensure seamless execution and alignment with customer expectations.

·        Serve as the primary escalation point for customer issues, working cross-functionally to ensure timely resolution and strong customer satisfaction.

·        Prepare and deliver quarterly business reviews (QBRs) outlining performance, insights, and strategic recommendations.

·        Adhere to ERU food safety policies and all government food safety and sanitation regulations (ex. FDA, HACCP, GMP, OSHA)

Qualifications

Required qualifications, skills, and experience for the job; education background, certifications, relevant work experience, technical skills, and soft skills.

·         Four year college degree or equivalent experience

·        Minimum 5 years of strategic sales experience in a consumer goods environment; cheese industry preferred

·        Experience in National Account Sales

·        Knowledgeable of market and industry trends, competitors and leading customer strategies

·        Strong negotiating and influencing skills

·        Strong computer skills including Microsoft office, databases and other business systems

·        Skilled in facilitating customer and group meetings

·        Effective time management and organizational skills

·        Excellent written and verbal communication including effective presentations

·        Extensive travel required

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        While performing the duties of this job, the employee is constantly required to use hands and fingers to handle or feel objects and controls.

·        Frequently required to walk, bend and reach with hands and arms

·        Constantly required to talk and hear

·        Constantly sitting for long hours

·        Constantly lift and/or move up to 10 pounds

·        Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus naturally or with correction.

Please note that these physical requirements are representative but not exhaustive. The actual physical demands may vary depending on the specific tasks and work conditions within the facility.

(Occasionally = 1-33% of the time; Frequently = 33-66% of the time; Constantly = 66-100% of the time)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Work is typically performed in an office environment.

·        Occasionally exposed to a moderate level of noise that may make it difficult to concentrate

·        Occasionally exposed to wet, humid with slippery conditions, hot and cold environment

(Occasionally = 1-25% of the time; Frequently = 26-75% of the time; Constantly = 76-100% of the time)

The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhausting list of all duties, responsibilities, and qualifications required of employees assigned to this position. The company reserves the right to revise or change job duties and responsibilities as the need arises. Management may also request other duties as assigned.

The job description does not constitute a contract of employment, and the employment relationship with the company is at will. Employment with the company may be terminated at any time by the employee or the company for any reason, without notice.

Applicants and employees are encouraged to discuss any specific accommodations required to perform the essential functions of the job, as defined in this job description, in compliance with the Americans with Disabilities Act (ADA) and any other applicable laws.

Location: Florida, Atlanta, or North Carolina.