What are the responsibilities and job description for the Sales and Service Representative position at Emmett's Energy?
Job Summary
We are seeking a motivated and dynamic Sales Representative to join our team. The ideal candidate will be responsible for driving sales growth by engaging with customers, providing exceptional service, and promoting our products. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Multilingual candidates are encouraged to apply as we value diverse language skills that enhance our customer interactions.
Duties
- Engage with customers through outbound calling and provide information about our products and services.
- Deliver outstanding customer support by addressing inquiries, resolving issues, and ensuring client satisfaction.
- Maintain accurate records of customer interactions and data entry in our systems.
- Utilize Microsoft Office and other computer applications to manage sales activities and client information efficiently.
- Demonstrate excellent phone etiquette while communicating with clients, ensuring a professional representation of the company.
- Analyze customer needs and recommend appropriate solutions to meet their requirements.
- Handle cash transactions accurately when necessary and maintain compliance with company policies regarding cash handling.
- Collaborate with team members to achieve sales targets and enhance overall client services.
Experience
- Proven experience in sales or customer service roles is preferred.
- Bilingual or multilingual abilities are highly desirable, especially in English and other languages.
- Familiarity with call center operations or outbound calling experience is a plus.
- Strong typing skills and proficiency in data entry are essential for maintaining accurate records.
- Excellent communication skills, both verbal and written, are critical for effective interaction with customers.
- A background in analysis skills will be beneficial for understanding customer needs and market trends. Join us as we strive to provide exceptional service while fostering a supportive environment for our employees to thrive!
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
People with a criminal record are encouraged to apply
Application Question(s):
- Why are you applying for this role?
Ability to Commute:
- Waterford, MI 48329 (Preferred)
Ability to Relocate:
- Waterford, MI 48329: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19