What are the responsibilities and job description for the Leasing Consultant position at Emlin Group?
This position offers competitive compensation with base pay plus leasing commissions, a supportive team environment, and strong potential for career advancement within a dynamic organization.
If you have experience as a Leasing Consultant, Leasing Specialist, or Assistant Property Manager and are motivated by achieving results while creating exceptional resident experiences, we invite you to apply for confidential consideration.
Position Summary
As a Leasing Consultant, you will be responsible for generating traffic, converting prospects into residents, supporting resident satisfaction, and helping achieve the community's leasing goals. You will serve as a brand ambassador for the community, delivering a luxury-level customer experience from the first inquiry through move-in and beyond.
Responsibilities
- Greet and assist prospective residents with professionalism, enthusiasm, and a customer-first mindset
- Conduct engaging apartment tours, showcasing community features, amenities, and lifestyle benefits
- Convert prospects into applicants and manage the leasing process from initial inquiry through move-in
- Handle walk-in, phone, and online inquiries with prompt follow-up and exceptional customer service
- Process rental applications, lease documentation, renewals, and resident correspondence
- Maintain accurate prospect and resident records while managing follow-up activities
- Assist with market surveys, traffic reporting, and monitoring local market trends
- Support marketing initiatives, including local outreach, resident referrals, social media engagement, email campaigns, and community partnerships
- Assist with planning and attending resident events that promote engagement and resident satisfaction
- Deliver a luxury customer experience while maintaining the highest standards of professionalism
- Complete pre-move-in inspections and apartment walkthroughs to ensure homes meet community standards
- Foster ongoing resident relationships to encourage satisfaction, lease renewals, and positive referrals
Qualifications
- High School Diploma or equivalent required
- 1 year of residential property management or leasing experience preferred
- Experience working with Class A/luxury apartment communities strongly preferred
- Exceptional customer service skills with a professional and positive attitude
- Strong sales, closing, and relationship-building skills
- Excellent verbal and written communication abilities
- Strong organizational skills with the ability to prioritize and manage multiple tasks
- Experience with property management software preferred (RealPage, OneSite, KNOCK, or similar platforms)
- Proficiency with Microsoft Word, Excel, and Outlook required
- Must have a valid driver’s license and reliable transportation
- Ability to work Sundays is required
What We Offer
- Competitive base compensation plus leasing commissions
- Medical benefits available
- Professional development and career growth opportunities
- Supportive and collaborative team environment
- Opportunity to be part of the successful lease-up and growth of a luxury community
- A culture focused on delivering an exceptional resident experience
Why Consider This Opportunity?
This is more than a leasing position—it's a chance to become part of an exciting luxury community and play a key role in its success. We are looking for a self-starter who takes pride in creating outstanding experiences, enjoys connecting with people, and thrives in a fast-paced environment where performance is rewarded.
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