What are the responsibilities and job description for the Operations Manager position at Emler Swim School?
Are you a talented leader with a caring heart? If you have managerial experience, love kids and love the water, join Emler Swim School’s management team at our award-winning swim schools in your community. We are seeking a leader who will enjoy FULL AND ACTIVE days, spent working both in and out of the pool, constantly interacting with children, families, and coworkers. No Aquatic experience? No problem! Bring your leadership experience and we will bring the aquatic training necessary! Together, we will create an aquatic expert!Emler Swim School’s investment in your career growth includes active participation in a formal professional development program, in addition to more than one hundred hours training as a deck manager, customer service representative, and swim instructor for infants, toddlers, and school-age children. During your first year of employment, you will attend weekly meetings with key business leaders at your location centered around employee management and development, business growth and more! Emler Swim School is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)!Is this you?You thrive in an active role, spending each day both in and out of the pool, fully engaged with customers and coworkers.You have a passion for inspiring and developing strong teams, including those with new, entry-level employees.You enjoy fast-track industry training to hone your skills for executing and managing school activities and responsibilities.You're a creative team player who likes to work hard and have fun!You enjoy a good challenge and have the skills to create a fun, friendly and effective environment for all!Responsibilities Include:Drive exceptional customer experiences and satisfaction by calmly, positively and proactively responding to challenges.Perform daily operations from teaching swim lessons, deck management, engaging customers, and MORE!Evaluate student progress using Emler Swim School’s teaching curriculum and customer service processes through front-line work.Create and manage class and employee schedules in a way that positively impacts the business.Lead regular team meetings and manage employee engagement.Develop team members at various points in their professional journey, including those early in their careers or new to the workforce. Requirements:Undergraduate College degree preferred (3 years of relevant work experience may be considered)1-2 years of management experienceExcellent performance record reporting to a General Manager or Supervisor while leading, motivating, and empowering a skilled and productive team A genuine love for teaching childrenAbility to recognize problems and resolve on the spotExcellent customer service skills - it must be natural for you to want to say "yes!"Ability to set goals, create plans and convert plans into actionBenefits of this full-time, salaried position include:Full salary range: $45,000-$60,000 per yearIncentivized bonus planHealth, dental, vision and life insurance plan optionsShort term and long term disability insuranceVoluntary Aflac supplemental insurance plans at discounted rates401k with employer matchingPaid Time Off Discounted rates on pet insurance Discounts on products and services through LifeMartDevelopment, training and company-sponsored eventsYour career is only beginning as an Operations Manager at Emler Swim School. Our operations leaders are serious about investing in the development of our managers, providing them with opportunities for advancement, mentorship and endless possibilities. Emler Swim School participates in E-Verify. We will provide the federal government with Form I-9 information to confirm all hires are authorized to work in the U.S. Powered by JazzHRBo3XA9WgDo
Salary : $45,000 - $60,000
