What are the responsibilities and job description for the Bilingual Home Care Scheduling Coordinator position at Eminence Home Care?
Eminence Home Care is looking for a dedicated Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the schedules of our caregivers and ensuring our clients receive timely and appropriate care. Your exceptional organizational and communication skills will contribute to the overall efficiency of our home care services.
Location: 7 Glenwood Ave, Suite 412, East Orange, NJ 07017
Responsibilities- Organize and coordinate the scheduling of caregiver assignments and client requests.
- Act as the primary point of contact for caregivers regarding scheduling needs.
- Ensure timely coverage of all client visits by optimizing caregiver schedules.
- Address any scheduling conflicts or changes promptly and professionally.
- Maintain accurate records of appointments and changes within scheduling software.
- Collaborate with management to improve scheduling processes and enhance service delivery.
- Provide excellent customer service to clients and caregivers alike, fostering strong relationships.
- Experience in scheduling or administrative roles, ideally within a healthcare or home care environment.
- Bilingual preferred
- Strong computer skills, particularly with scheduling software and Microsoft Office Suite.
- Outstanding communication and interpersonal abilities.
- High degree of organization and time management skills.
- Ability to respond to urgent situations with professionalism and efficiency.
- Compassionate approach to caregiving and client interactions.
- Team-oriented mindset with the ability to work independently.
- High school diploma or equivalent; relevant certification is a plus.
- Health, Vision, Dental Benefits
- CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling
- Teladoc- 24/7 Doctor Support (phone or video)
- Voluntary Life Inurance
- Critical Illness, Group Hospital Indemnity, Accident Insurance
- LegalShield
- IDShield
- Pet Insurance
- Flexible Spending Account/Health Savings Account
- Commuter Benefits
- Employee Assistance Program/Health Concierge Services
Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.
Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.
Why Work for Us?
At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!
At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles!
Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.
ENJ123