What are the responsibilities and job description for the Benefits Administrator position at Emerson Rogers?
Company Description Emerson Rogers is a wholesale General Agent dedicated to helping brokers stand out through innovative programs, tools, and expert support. The organization manages over $10 billion in insured premium and employs more than 800 team members. Emerson Rogers works exclusively with brokers, focusing on solutions that address the full range of employee benefit needs and enhance client retention. The company invests in specialized experts, exclusive programs, and technology to strengthen broker relationships. Its culture emphasizes partnership, market differentiation, and long-term business growth for broker clients.
Role Description The Benefits Administrator is a full-time, hybrid role based in Schaumburg, IL, with flexibility for part-time work from home. This role is responsible for administering employee benefit programs, including health, dental, vision, life, disability, and related insurance offerings, in alignment with broker and client needs. Daily responsibilities include processing benefit enrollments, changes, and terminations; handling eligibility questions; and maintaining accurate benefits records and documentation. The Benefits Administrator will manage compliance-related activities such as FMLA and COBRA, assist with open enrollment processes, and respond to inquiries from brokers and internal stakeholders. The role also involves collaborating with carriers, supporting issue resolution, and contributing to process improvements that enhance service quality and efficiency.
Qualifications
- Strong Benefits Administration skills, including managing employee benefits plans and enrollment processes.
- Knowledge of U.S. Family and Medical Leave Act (FMLA) and related leave policies.
- Experience with COBRA administration and compliance requirements.
- Understanding of Employee Benefits and Insurance concepts, plan designs, and carrier relationships.
- Relevant experience in benefits, HR, or insurance operations; prior work with brokers or general agencies is a plus.
- Ability to interpret and apply regulations and company policies with attention to detail and accuracy.
- Proficient in using HR/benefits systems and Microsoft Office or similar productivity tools.
- Effective written and verbal communication skills, with a customer-focused and collaborative mindset.
- Strong organizational and time-management skills, with the ability to manage multiple priorities.
- Associate or bachelor’s degree in Human Resources, Business, or a related field preferred; professional HR/benefits certifications are beneficial.