What are the responsibilities and job description for the Inside Sales Representative position at Emerson and Friends?
Inside Sales Representative
Emerson and Friends
Clearwater, FL
ABOUT EMERSON AND FRIENDS
Founded in 2018 by artist Nicole Northway, Emerson and Friends emerged to fill a niche in the children’s apparel market with expertly designed, functional, safe, and trendsetting clothing. As a mother of two, Emerson and Lucy, Nicole leverages her MFA to guide product development and lead a creative team dedicated to producing imaginative and high-quality products.
What began as a family business has quickly evolved into a rapidly expanding company at the forefront of the industry. Emerson and Friends has been recognized as an Inc. 5000 company, ranking at number 434 on this year’s list. Additional achievements include appearances on Good Morning America, features in major news outlets, and partnerships with leading retail chains.
At the end of 2024 we expanded our facility in Clearwater, FL, which includes a showroom, collaborative creative spaces, offices, and warehouse facilities. We are deeply committed to our employees and strive daily to foster a warm, welcoming environment that encourages growth and community. Our vibrant work culture is built on creativity, collaboration, and a shared passion for excellence.
INSIDE SALES REPRESENTATIVE
We are seeking a motivated Inside Sales Representative to drive sales and build relationships within the wholesale market. In this role, you will be responsible for generating new leads, cold calling potential clients, following our established sales sequence, and maintaining strong relationships with existing accounts. As a sales rep, you will be responsible for meeting revenue goals and activity quotas (calls, emails, etc.) and representing the brand at seasonal trade shows.
DUTIES
- Lead Generation - Identify and research potential wholesale clients to expand our customer base.
- Cold Calling - Initiate contact with prospective retailers through cold calls and emails, effectively communicating the value of our products.
- Sales Sequence Execution - Follow the established sales process, ensuring consistency and effectiveness in outreach efforts.
- Account Management - Maintain relationships with existing accounts, providing exceptional customer service and support.
- Customer Retention - Proactively reach out to current clients to encourage reorders and upsell additional products.
- Collaboration - Work interdepartmentally to align sales strategies with company goals.
- Trade Show Exhibiting - Attend seasonal trade shows to represent Emerson and Friends by setting up and managing the booth, booking appointments with potential clients, and engaging attendees to drive sales and gather leads.
REQUIREMENTS
- 1-2 years of previous experience in sales, preferably in the gift industry
- Strong communication and interpersonal skills
- Proven track record of meeting or exceeding sales targets
- Self-motivated with a results-driven mindset
- Familiarity with CRM software and sales tracking tools
- Ability to multitask
- Travel required
BENEFITS
- Competitive salary and commission structure
- Medical Insurance
- Dental
- Vision
- 401K
- Employee Discount
- 6 Paid Holidays
- 14 Days PTO (accrual based)
To apply: Amanda@emersonandfriends.com
