What are the responsibilities and job description for the Host/ess position at Emeril's Restaurant?
At Emeril’s Restaurant we are devoted to our customers and our employees. Yes, we have high standards and want employees with an enthusiastic sense of hospitality and eagerness to learn and improve every day. But at the same time, we hold ourselves to the same high standards in creating an atmosphere that promotes and encourages our people to be the best they can be.
The host/hostess at Emeril’s will perform duties during service to include greeting guests, escorting them to their tables and assisting other service staff to ensure an excellent dining experience for all. Candidates for this position must have:
- A professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact.
- Bright and pleasant personality with a passion for hospitality
- Ability to handle reservations and special requests over the phone
- Experience working with reservation software such as Tock, Resy or Opentable
- Great customer recognition skills
- Comfortable with navigating around a luxury dining room and interacting with clientele from New Orleans and around the world.
- Flexible availability, including evenings, holidays and weekends.