What are the responsibilities and job description for the District Clinic Manager position at Emerging Blue Jobs?
We are searching for a District Clinic Manager for our client in the wellness industry to supervise retail and non-medical operations within a multi-unit portfolio of clinics by planning strategies and consistent implementation to achieve results. We are seeking an experienced retail operator with extensive sales and customer service history.
Territory & Scope of Responsibility:
- Geographic coverage: All of the San Francisco Peninsula, San Jose area, and the East Bay.
- Clinic count: The role will ultimately oversee 10 – 15 clinics as the region is fully built out, scaling responsibilities in tandem with new openings.
Core Role Responsibilities:
The District Clinic Manager must regularly exercise discretion and independent judgment to perform their essential job duties, which include:
- Developing and implementing operational goals to support local and company initiatives.
- Developing, implementing, and ensuring all non-medical staff receive onboarding orientations and training at clinic locations.
- Hiring, coaching, counseling, disciplining and assessing the job performance of all non-medical staff at clinic locations, including to ensure employee compliance and performance with company policies and standards, and coordinating with human resources where necessary.
- Arranging and overseeing the schedules of Wellness Coordinators and other staff within their assigned area.
- Collaborating with medical operations and leading Shift Lead Wellness Coordinators to assess and resolve customer needs.
- Collaborating with medical operations to address all cross-functional responsibilities.
- Assessing productivity of multiple clinic locations including but not limited to NPS (Net Promoter Score), membership sales, customer volume and implementing strategies to increase productivity.
- Overseeing and managing financial metrics of all assigned clinics including assessing and distributing employee tips and ensuring proper cash handling practices are followed.
- Collaborating with the marketing department to execute local clinic marketing, B2B partnerships, special events, and outreach projects.
- Coordinating with the Facilities Manager to assess and resolve facilities/maintenance issues throughout assigned district clinics.
- Managing non-medical inventory for all assigned district clinics.
- Performing Wellness Coordinator or other staff duties at assigned clinics only when necessary.
What We Offer:
- A fun, growing workplace where you can promote health and wellness in your community.
- Opportunity to shape the recruiting function and eventually build/lead a high-performing hiring team.
- Competitive pay and benefits, plus high visibility to executive leadership in a rapidly expanding wellness brand.
- Career development opportunities.
- Free IV/Injection perks program.
- Vacation time.
- Participation in a 401k program.
- Employee Assistance Program
- Flexible scheduling.
- Medical, dental, vision, paid life insurance, and voluntary benefits are available for all full time employees.
Required Skills:
- Integrity and ability to maintain confidentiality and exercise sound discretion and judgment.
- Excellent team management skills.
- Excellent verbal and written communication skills.
- Ability to drive and travel to clinics within the assigned district.
- Proficient in scheduling systems, Microsoft Office, or related software.
- Excellent organizational skills and problem-solving skills.
Education and Experience:
- Multi-unit management experience – 3 years required; 5 years preferred.
- Bachelor’s degree in business management preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to stand and walk to traverse the entire facility.
- Must be able to lift up to 15 pounds at times.
- Must be able to operate a motor vehicle to drive between assigned district clinics.
Salary Range $100-110k
Salary : $100,000 - $110,000
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