Information Technology Manager

Our Oil & Gas services client is looking to add an IT Manager to their team, you will be responsible for end-user support, vendor management, and technology operations across a multi-site organization. The ideal candidate will have experience working with and managing an MSP and vendor services

Key Responsibilities

• Manage day-to-day IT operations, service delivery, and end-user support.
• Serve as the primary escalation point for technology issues and critical incidents.
• Oversee onboarding, offboarding, endpoint management, mobile devices, and IT asset lifecycle management.
• Manage relationships with MSPs, technology vendors, and telecommunications providers.
• Monitor vendor performance, service levels, security findings, and operational metrics.
• Administer and support Microsoft 365, Entra ID, Active Directory, Intune, and access management.
• Coordinate infrastructure, cybersecurity, backup, and disaster recovery initiatives.
• Develop and maintain IT policies, procedures, documentation, and operational standards.
• Drive process improvements, automation, and technology standardization efforts.
• Support technology projects, budgeting, and future IT team development.

Qualifications

• 5 years of progressive IT experience, including leadership or management responsibilities.
• Experience supporting remote and geographically dispersed users.
• Strong background in Microsoft 365, Active Directory, Intune, endpoint management, and IT operations.
• Proven ability to manage vendors, MSPs, and technology service providers.
• Excellent communication, problem-solving, and customer service skills.

Core Skills

Microsoft 365 • Entra ID • Active Directory • Intune • Windows Server • Endpoint Management • IT Operations • Service Desk Management • Cybersecurity • Asset Management • Vendor Management • MSP Management • Process Improvement • IT Documentation • Project Management