What are the responsibilities and job description for the Patient Services Coordinator position at Emerge Physical Therapy & Wellness?
Emerge Physical Therapy & Wellness is a private outpatient clinic focusing on pelvic floor physical therapy. We are looking for a friendly, efficient, and competent patient services coordinator. Hours are flexible but typically during normal business hours Monday through Friday. Must have a background in customer service with strong communication skills. This is a full time position.
Responsibilities
- Onboarding new clients including managing phone calls and emails
- Maintaining patient and clinician schedules
- Maintain general cleanliness of the clinic
- Ongoing communication with clinicians and clients
- Verifying insurance benefits
- Maintain complete and accurate patient records
- Scanning/faxing/basic clerical duties
Experience and Education required
- Preferred background in health care or similar customer service field.
- Basic understanding of health insurance terminology including deductible, co-payment, co-insurance, etc.
- Understanding of HIPAA
- Critical thinking skills
- Strong communication skills
- Organizational skills
- Knowledge of outpatient services provided (pelvic floor physical therapy)
Job Type: Full-time or Part-Time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
Physical Therapy and Wellness company with goals to serve our community with the highest level of wellness practices.
Salary : $20 - $23