What are the responsibilities and job description for the Med Spa Lead Concierge position at Emerge Medical & Well Spa?
*Job Overview*
We are seeking a dedicated Care Concierge to join our team. The ideal candidate will have a background in hospitality, customer service, and excellent communication skills. If you have a passion for assisting others and creating memorable experiences, this role is perfect for you.
*Responsibilities*
- Provide exceptional customer service to all guests
- Assist guests with inquiries, requests, and provide information about available services
- Manage guest check-ins and check-outs efficiently
- Coordinate reservations and bookings
- Handle phone calls and emails professionally and promptly
- Ensure guest satisfaction by addressing any concerns or issues promptly
- Maintain a welcoming and organized lobby area
*Experience*
- Previous experience in the hospitality industry is preferred
- Strong customer service skills with a friendly and approachable demeanor
- Excellent time management and organizational abilities
- Multilingual or bilingual skills are a plus
- Familiarity withmed spa operations
- Knowledge of phone etiquette and professional communication practices
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Experience:
- Supervising experience: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Hospitality: 1 year (Required)
Ability to Relocate:
- Tulsa, OK 74133: Relocate before starting work (Required)
Work Location: In person
Salary : $22