Senior Tree Care Advisor

About the Company

Emerald Tree & Shrub Care is a leading provider of tree and shrub care services, known for its commitment to environmental stewardship, safety, and outstanding customer service. Serving prestigious institutions and private estates throughout New York City, Westchester County, and Fairfield County, Connecticut, Emerald offers the opportunity to work with some of the region’s most valued landscapes.

About the Role

As a Senior Tree Care Advisor, you will play a pivotal role in building trusted client relationships, delivering expert arboricultural solutions, and contributing to the long-term health and beauty of diverse landscapes. This position is ideal for experienced professionals seeking to advance their careers in a supportive, team-oriented environment with clear opportunities for growth and development.

Responsibilities

• Assess the health, safety, structure, and care needs of trees and shrubs for residential, commercial, and institutional clients
• Develop and present customized recommendations for pruning, plant health care, tree preservation, removal, and related services
• Build and maintain strong, trust-based relationships with clients through proactive communication and exceptional service
• Grow and manage a client portfolio through referrals, networking, and outreach
• Prepare clear, detailed proposals and follow up with prospective and existing clients
• Identify opportunities to provide clients with comprehensive, long-term landscape care solutions
• Collaborate with operations teams to ensure safe, accurate, and high-quality service delivery
• Monitor client satisfaction and address concerns promptly and professionally
• Stay current on industry research, plant health care practices, and safety standards
• Represent Emerald Tree & Shrub Care with professionalism, integrity, and technical expertise

Qualifications

• Experience in arboriculture, tree care, plant health care, horticulture, landscaping, or a related field
• Demonstrated success in consultative sales, account management, or client relationship development
• Strong knowledge of tree and shrub identification, health assessment, and care recommendations
• Excellent communication, presentation, organizational, and follow-through skills
• Professional, trustworthy, and service-oriented approach
• Ability to work independently and collaboratively with field and operations teams
• Self-motivated and goal-oriented, with a commitment to responsible growth
• ISA Certified Arborist or other relevant industry credential preferred
• New York Category 3A, Connecticut Arborist, or Connecticut Ornamental and Turf licensing valued

Required Skills

• Experience in arboriculture, tree care, plant health care, horticulture, landscaping, or a related field
• Demonstrated success in consultative sales, account management, or client relationship development
• Strong knowledge of tree and shrub identification, health assessment, and care recommendations
• Excellent communication, presentation, organizational, and follow-through skills
• Professional, trustworthy, and service-oriented approach
• Ability to work independently and collaboratively with field and operations teams
• Self-motivated and goal-oriented, with a commitment to responsible growth

Preferred Skills

• ISA Certified Arborist or other relevant industry credential preferred
• New York Category 3A, Connecticut Arborist, or Connecticut Ornamental and Turf licensing valued

Benefits

• Paid time off (PTO) and holidays to support work-life balance
• Annual PTO increases based on years of continuous service
• Overtime opportunities during storm cleanup and peak seasons
• Employer-paid long-term and short-term disability insurance
• Employer-paid basic life & AD&D insurance
• 401(k) retirement plan with up to 4% company match
• Flexible insurance options for health, dental, and vision coverage through Cigna plans
• Health Savings Account (HSA) with employer contribution or Flexible Spending Account (FSA) options
• Pre-tax commuter benefits for parking, transit, and vanpool
• Legal assistance plan and supplemental coverage options (critical illness, accident, hospital indemnity)
• Hands-on training and a clear growth path with opportunities for education and certification
• Supportive, team-oriented culture and the chance to build a long-term, meaningful career