What are the responsibilities and job description for the Front Desk Attendant position at Emerald Site Services, Inc.?
Description
Position Summary:
We are seeking a professional, highly collaborative, and bilingual Front Desk Attendant to serve as the welcoming face and operational anchor of our main office. This role requires an individual who excels in high-volume communication, possesses strong interpersonal diplomatic skills, and maintains a consistently pleasant, supportive, and solution-oriented demeanor with internal staff, field personnel, and external visitors. A strong candidate will seamlessly balance front-facing reception duties with critical, detail-oriented administrative back-office support.
Responsibilities
Front Desk & Communication
Qualifications & Requirements:
Position Summary:
We are seeking a professional, highly collaborative, and bilingual Front Desk Attendant to serve as the welcoming face and operational anchor of our main office. This role requires an individual who excels in high-volume communication, possesses strong interpersonal diplomatic skills, and maintains a consistently pleasant, supportive, and solution-oriented demeanor with internal staff, field personnel, and external visitors. A strong candidate will seamlessly balance front-facing reception duties with critical, detail-oriented administrative back-office support.
Responsibilities
Front Desk & Communication
- First Impression Management: Greet all employees, workers, vendors, and visitors with a welcoming, positive, and professional attitude.
- Multilingual Workforce Liaison: Serve as a primary point of contact for our diverse team, effectively communicating and translating workflows for Spanish-speaking personnel.
- Inbound Call Routing: Responsibly and efficiently answer incoming phone calls, field inquiries, and route messages to the appropriate departments.
- Mail & Logistics Management: Receive, sort, log, and distribute all incoming mail, packages, and deliveries daily.
- Office Supply Optimization: Inventory, order, organize, and restock office and breakroom supplies to ensure smooth day-to-day operations.
- Workspace Upkeep: Maintain a tidy, orderly, and professional presentation of the lobby, reception desk, and common administrative areas.
- Credit Card Tracking: Oversee and meticulously track company credit card receipts, ensuring proper documentation, coding, and alignment for accounting reconciliation.
- Data Entry & Support: Assist with clerical projects, documentation filing, and data entry supporting the broader accounting and HR workflows.
Qualifications & Requirements:
- Bilingual Proficiency: Fluent in verbal and written English and Spanish is highly preferred to support our worker demographics.
- Interpersonal Excellence: Demonstrated track record of being highly approachable, emotionally intelligent, and conflict-averse. Must maintain a pleasant, professional composure under pressure.
- Organizational Skills: Exceptional attention to detail, specifically regarding document tracking (such as credit card logs and administrative files).
- Technical Aptitude: Experience working with basic office tech, multi-line phone systems, and productivity software (Excel/Word).
- Dependability: Punctual and reliable adherence to shift structure (7:00 AM to 3:30 PM).
- $22/hr
- PTO/Sick Pay
- Medical, Dental, Vision, & Life Insurance
- Paid Holidays
Salary : $22