What are the responsibilities and job description for the On-Site Manager position at Emerald Property Management?
About us
Emerald Property Management is a small business in REAL_ESTATE in Springfield OR 97477.
Our work environment includes:
- Lively atmosphere
- Flexible working hours
Job Requirements
- Comply with all Fair Housing & Equal Housing Opportunity requirements.
- Comply with all appropriate state landlord/tenant statutes.
- Provide customer service to prospective residents, including property tours, telephone/email/web inquiries.
- Assist with marketing and communications through various online platforms and complete marketing reports as needed.
- Track and follow-up with prospective tenants utilizing traffic logs and guest cards.
- Move-in prep.
- Prepare appointments for on-site move-ins with managers as needed or traveling to complete any move-ins if needed.
- Ensure lease agreement paperwork for move in and renewals are completed by all parties in a timely manner prior to move-in.
- Support with resident retention by following up with service requests within 24 hours of their completion and handling resident concerns.
- Assist with lease renewal generation, notices, and completion of other items as needed by the Property Manager.
- De-Escalate resident issues to assistant manager/ manager as needed.
- Ensure that vacant, model and target apartments are spotless, and appliances and fixtures are in working conditions when on site for tours.
- Promptly notify Property Manager and/or Maintenance Supervisor of safety concerns or deficiencies in the property’s appearance when on site.
- Ensure the property’s interior and exterior is always free of liter and debris when on site.
- Lightly cleaning leasing office and surrounding areas daily when on site.
- Attend training and development seminars.
Qualifications
- 1-2 years of Property management/leasing experience
- High School Diploma or equivalent
- Ability to work as a team player
- Ability to multi-task
- Ability to resolve conflicts
- Demonstrate good hygiene
- Demonstrate excellent customer service skills
- Demonstrate ambition for continuous professional development
- Always uphold the highest level of ethical behavior and integrity
- Take initiative to anticipate problems and takes action to prevent them
Job Types: Part-time, Full-time
Pay: $15.00 - $20.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Property management: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $15 - $20