What are the responsibilities and job description for the Patient Scheduler =- Destin Office position at EMERALD IV THERAPY LLC?
ALL FULL TIME EMPLOYEES ARE ELIGILBE FOR A 100% EMPLOYER PAID HEALTH INSURANCE PLAN
We're growing again and adding a new position to our Destin office!
Are you organized, compassionate, and passionate about making a difference in patients' lives? We’re looking for a Patient Scheduler to be the first point of contact for our patients and ensure seamless appointment coordination within our healthcare facilities.
This is going to be primarily a phone based position fielding incoming calls to the practice.
About Us
American Medical Group / Emerald Coast Infectious Diseases is a well-established and respected provider of high-quality healthcare services in the Florida Panhandle. We specialize in Infectious Diseases, Podiatry, Rheumatology, Allergy & Immunology and Gastroenterology, with more specialties being added to the growing group. We are committed to improving the lives of our patients through compassionate care and clinical excellence.
Job duties:
- Answer all incoming calls, provide pertinent information to the caller and transfer the call to the appropriate source
- Relay voicemails and other messages to the proper location within the organization
- Schedule and confirm patient appointments via phone
- Provide exceptional customer service in a fast paced environment
- Route calls the the correct site / department
Qualifications:
Job Skills and Qualifications
- High school diploma
- Excellent speaking voice
- Superb customer service skills
- Knowledge of switchboards and phone systems would be a plus
- able to pass a background check
Salary : $16 - $18