What are the responsibilities and job description for the Inside Sales Executive position at EMCOR?
About Us:
This role is focused on driving strong customer relationships through effective communication and exceptional service. Reporting directly to the Service Sales Manager, the Inside Sales Executive will handle inbound and outbound sales activities, prepare and follow up on proposals, and ensure timely execution of opportunities.
The ideal candidate will excel at engaging clients primarily via phone and email, providing tailored solutions for their building and mechanical systems. This position requires an individual with strong organizational skills, detail oriented, and efficiently manages multiple opportunities. By leveraging Tucker Mechanical’s proven sales process, the Inside Sales Executive will help customers identify the best solutions for their needs while fostering trust and long-term partnerships.
Essential Duties & Responsibilities:
While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms. The employee will frequently use office tools and equipment such as computers, calculators, copy machines etc. The position requires regular mobility within the office. The position requires commuting from one client site to another in the field. The employee must be able to navigate around Connecticut to visit clients.
Work Environment:
We are a full-service mechanical contractor specializing in CAD and BIM services, commercial and industrial plumbing, process piping, and commercial HVAC systems. We build, renovate, and upgrade, as well as service, maintain, and operate facilities for a full spectrum of clients.
Job Summary:
Tucker Mechanical, Inc., based in Rocky Hill, is seeking a motivated Inside Sales Executive to join our growing team.
This role is focused on driving strong customer relationships through effective communication and exceptional service. Reporting directly to the Service Sales Manager, the Inside Sales Executive will handle inbound and outbound sales activities, prepare and follow up on proposals, and ensure timely execution of opportunities.
The ideal candidate will excel at engaging clients primarily via phone and email, providing tailored solutions for their building and mechanical systems. This position requires an individual with strong organizational skills, detail oriented, and efficiently manages multiple opportunities. By leveraging Tucker Mechanical’s proven sales process, the Inside Sales Executive will help customers identify the best solutions for their needs while fostering trust and long-term partnerships.
- Prepare, process, and track proposals for repair work.
- Follow up on outstanding proposals to secure approvals.
- Orders parts needed for accepted quotes.
- Works with the Service Coordination Team to schedule approved work.
- Run weekly reports on outstanding and accepted quotes.
- Collaborate with and support Outside Sales Team, as needed.
- Develop sales within defined margin levels to attain market share while providing profitability goals
- Demonstrate a personal commitment to growth and development as a professional.
- Customer Service: Providing the utmost care and attention to the client before, during and after the sale.
- Meet or surpass annual sales goals.
- Build and maintain strong client relationships to ensure repeat business.
- Manage and maintain customer relationships by being the first point of contact for assigned accounts.
- Independently prioritize and manage time effectively.
- Other duties as directed by the Sales Manager and/or General Manager
- High School Diploma required.
- Bachelor’s degree in business or technical discipline preferred.
- Minimum of 3 years of experience in the HVAC Commercial Service Industry
- Minimum of 5 years of successful sales or technical field experience
- Honesty, integrity, and personal accountability must be the foundational attributes of all applicants.
- Effective communication, customer presentation skills, and a demonstrated sales aptitude
- Self-motivated/Disciplined
- Strong organizational skills are a must
- Proficiency in MS Office and Excel
- Trainable, coachable, and willing to learn.
- Team Player: Ability to work cohesively with co-workers and clients.
- Must have the ability to remain courteous and kind amid adversity.
- Have a valid driver’s license and dependable transportation.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms. The employee will frequently use office tools and equipment such as computers, calculators, copy machines etc. The position requires regular mobility within the office. The position requires commuting from one client site to another in the field. The employee must be able to navigate around Connecticut to visit clients.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will regularly work in typical office environment conditions. The employee will also frequently travel to and visit client offices.
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Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.