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Administrative Coordinator

EMC Insurance Companies
Charlotte, NC Full Time
POSTED ON 11/30/2025 CLOSED ON 1/7/2026

What are the responsibilities and job description for the Administrative Coordinator position at EMC Insurance Companies?

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

Essential Functions

  • Provides administrative support to regional office leadership, such as composing correspondence and memos, and creating PowerPoint presentations.
  • Schedules, coordinates, and assists with meeting and training logistics, including travel arrangements.
  • Coordinates the set up and organizing of regional office and company-wide events, including Health and Wellness.
  • Creates and maintains logs, mailing lists, databases, and monthly, quarterly and annual business reports
  • Monitors general email accounts and responds to messages as necessary.
  • Forwards emails and faxes from branch email accounts to the appropriate areas.
  • Enters relevant contract data points into the Compliance 360 system for accurate tracking of renewal dates and other key elements of contracts, including requests for contract approval.
  • Oversees office remodeling, relocation or construction projects and ensures compliance with any regulations, including ADA requirements.
  • Evaluates needs and makes purchase/lease recommendations while ensuring all proper purchasing procedures are followed and appropriate approvals are obtained.
  • Coordinates with Risk Improvement to evaluate workstations to ensure ergonomic correctness.
  • Orders supplies and performs inventory management functions.
  • Coordinates mail pickup and distribution.
  • Collaborates with the people leader to onboard new hires at the regional office location.
  • Helps organize the annual budget and track expenses.
  • Provides administrative support to the Marketing team, such as inputting prospective agents, updating territory and underwriting assignment changes, entering and maintaining agent profile information, and producing agency welcome packets.
  • Prepares, scans and indexes documents into imaging system.
  • Tracks expenses and submits for reimbursement.
  • Prepares invoices for payment, determines proper coding for accounts payable, and submits invoices for approval.
  • Responsible for the day-to-day condition of the office.
  • Oversees regional office emergency and safety plans.
  • In collaboration with Corporate IT, troubleshoots various network, software, hardware, security system and phone problems.
  • Coordinates building security issues, including alarms, badges, cameras, etc.

Education & Experience

  • High school diploma or equivalency
  • Three years of administrative work or related experience

Knowledge, Skills & Abilities

  • Strong computer skills, including knowledge of Microsoft Office Suite, including Word, Excel and PowerPoint
  • Good math aptitude and basic accounting/bookkeeping skills
  • Excellent verbal and written communication skills
  • Strong organizational and multi-tasking skills with the ability to meet deadlines
  • Strong human relations and customer service skills
  • Ability to maintain a high level of confidentiality
  • Basic knowledge of the property and casualty industry preferred
  • Local driving; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either the $50,073-$68,995 range or the $55,1941-$76,061 range. A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

Salary : $50,073 - $68,995

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