What are the responsibilities and job description for the Front Desk Receptionist position at EmbodyMind Wellness?
Front Desk Associate – Pilates & Yoga Studio
Position Overview
We are seeking a friendly, enthusiastic, and reliable Front Desk Associate who is passionate about wellness and creating a welcoming studio environment. This role is the first point of contact for our community and plays a critical part in helping clients feel supported as they begin or continue their wellness journey.
Key Responsibilities
- Greet clients warmly in person, by phone, and via email, creating a positive and professional first impression
- Respond to inquiries from prospective and current clients, answering questions about classes, services, scheduling, and studio policies
- Follow up with individuals who sign up through our website, returning calls promptly and guiding them toward the appropriate classes, services, or next steps
- Assist clients in finding the right fit for their wellness goals, including Pilates, Yoga, and related offerings
- Schedule appointments and manage class registrations using studio software
- Communicate clearly and knowledgeably about the studio, instructors, and wellness services
- Maintain a clean, organized, and welcoming front desk and lobby area
- Support studio operations with administrative tasks as needed
Qualifications & Attributes
- Friendly, approachable, and professional demeanor
- Genuine passion for wellness, movement, and helping others
- Strong communication and interpersonal skills
- Willingness to listen, educate, and guide clients on their wellness journey
- Comfortable making outbound calls and following up with prospective clients
- Organized, dependable, and detail-oriented
- Ability to multitask in a fast-paced, client-facing environment
- Prior front desk, customer service, or fitness/wellness experience preferred (but not required)
Why Join Us
- Be part of a supportive, wellness-focused studio community
- Opportunity to connect with clients and make a meaningful impact on their health and well-being
- Work in a positive, uplifting environment centered on movement and mindful living
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 per week
Work Location: In person
Salary : $15 - $18