Chief Information Officer

Role:

To manage the Information Systems Department and Application Support services by providing process support to various departments to ensure effective use of technologies.

Essential Functions & Responsibilities:

• Works with various departments to plan, develop, and implement operational efficiencies through the use of technology by providing solutions to credit union processes when feasible.
• Manages the evaluation, implementation, and support activity of internal and external automated information processing systems and services, including software, hardware, and related equipment.
• Determines and evaluates current and future technology, communications, and information needs.
• Analyzes and controls cost associated with technology, communications, and information systems.
• Develops short and long-range planning for the department to select and utilize appropriate technologies to meet the evolving needs of the company and its members.
• Manages the development and application of internal standards and controls for PCs including software and hardware inventories, software library, installation records, procedures, and policies.
• Negotiates contracts for technology, communications, information systems, services, and equipment purchases.
• Reviews PC product purchase request for non-standard or “beyond standard” products; considers compatibility, serviceability, need, and price in forming a recommendation on behalf of I.T. to the appropriate manager.
• Performs other job-related duties as assigned.

Knowledge and Skills:

• Ten years to fifteen years of similar or related experience.
• (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
• Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.
• 1. Thorough knowledge of hardware systems, system software, networks, and application software development.
  2. Previous financial institution and Jack Henry application and platform experience preferred.
  3. Must have excellent resource management, project planning, strategic planning and communication skills.
  4. Must be able to work and travel independently.