Part Time Housekeeping Attendant

Embers Hotel Housekeeping Attendant:

Tucked in the quaint mountain town of Blowing Rock, North Carolina, The Embers Hotel offers 36 guest rooms and suites with full-service restaurant and al fresco dining patio. Managed by Hay Creek Hotels, this new-build boutique location embodies a fireside retreat with 4-star service in an approachable, natural setting.

Full time and part time positions available with daytime, evening, weekday and weekend shifts.

$18 per hour

Essential Functions:

¨ Housekeeper reports to supervisor for daily tasks and room assignments.

¨ Collect daily paperwork and any information regarding guest requests, to-do items, and an accurate list of check-ins and outs for the day.

¨ Clean all guestrooms to the satisfaction of housekeeping supervisor and in accordance with the standards and policies of the department.

¨ Inform housekeeping supervisor upon completion of your duties, supervisor will inspect the room and verify it is check-in ready.

¨ Keep cart inventory stocked and organized at all times.

¨ Check the condition of all paper products in guest rooms. Replenish as needed.

¨ Replace any directories, TV guides, stationary, and room information cards, etc. that are bent, torn or stained.

¨ Inform housekeeping supervisor of any stains, missing items, or any cause for additional guest charges to the room.

¨ Replace all glassware for new arrivals. Ensure all guest room items are clean and fresh.

¨ Replace any used disposable items, such as water bottles, coffee bags and accompaniments, shower items, etc.

¨ Communicate all personal guest items left in room immediately by following lost and found policy.

¨ Ensure all guest room floors and hallways are cleaned.

¨ Report room service trays to Room Service/F&B staff.

¨ Always keep housekeeping cart in guest room when possible while cleaning room, not in hallways.

¨ Make and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.

¨ Return all dishes, glassware and ice buckets to dish station.

¨ Verify all items in the room are in good working condition.

¨ Notify Housekeeping supervisor immediately of any maintenance related issues.

¨ Adhere to all Bloodborne Pathogen procedures and Safety precautions in regards to handling hygienic items and guests’ personal products.

¨ Maintain cleanliness in public areas daily, including lobby, guest bathrooms, hallways, stairs, elevator, etc.

¨ Assist in performing laundry duties as needed.

¨ Laundry area and storage closets are to be kept cleaned and organized at all times.

¨ Adhere to security procedures for the handling of guest room and master keys.

¨ Adhere to sign in/out procedures for department keys.

¨ Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.

¨ Demonstrate team behavior and attitude of working together to accomplish tasks.

¨ Scheduling ability and flexibility to include weekends, evenings, holidays, and peak service days/periods.

¨ Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.

¨ Attend all scheduled meetings and training sessions.

¨ Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence in the Workplace Policy.

¨ Comply with all Hotel and HCH time and attendance policies.

¨ Comply with all Hotel and HCH uniform, dress code, and appearance standards.

Hotel Specific Essential Functions:

¨ Ability to remain standing for 8 hours (or 100% of shift).

¨ Ability to frequently move quickly throughout entirely of shift and lift up to 50 lbs.

¨ Ability to walk the property and grounds regularly.

¨ Ability to move up and down stairs repeatedly throughout entirety of shift.

¨ Ability to bend frequently and repetitively during a shift.

¨ Ability to stretch arms widely and stretch legs over and around items such as beds, toilets, under desks, etc.

¨ Ability to work on knees on occasion.

¨ Ability to squat and kneel for extended periods.

¨ Ability to bend over and push laundry carts frequently.

¨ Ability to visually survey work areas.

¨ Ability to use repetitive manual dexterity.

¨ Ability to move quickly based on guest needs.

¨ Ability to frequently communicate and exchange accurate information effectively.

¨ Ability to read, write, understand and speak English.

Technology and Equipment:

¨ Industrial Washing Machine and Dryer

¨ Industrial Press

¨ Carpet Steamer/Shampooer

¨ Vacuum

¨ Laundry Carts

¨ Basic Phone System

¨ CB Radio

¨ Cleaning Tools to include; brushes, brooms, mops, squeegees, scrapers, sponges, sticky rollers, dusters, etc.

¨ Small step ladder

Working Environment:

¨ Hotel property with 36 guest rooms.

¨ Work will primarily take place in a guest room and hotel environment.

¨ Group and solo work.

¨ Practice and observe all safety procedures.

¨ Interior of hotel, in all areas with exposure to extreme temperatures.

¨ Exterior of hotel with exposure to weather conditions.

¨ Exposure to various hazardous chemicals.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person

Salary : $18