What are the responsibilities and job description for the Client Partner, Healthcare position at Ember Group Consulting?
Client Partner, Healthcare
Ember Group Consulting is an award-winning global management consulting firm founded & headquartered in Charlotte, NC. We partner with leaders to ignite transformational and sustainable change, bringing fresh perspectives from highly skilled consultants who integrate directly into client teams. We don't just light the fire; we equip clients with the tools and knowledge for long-term success. Ember was named a Consulting Magazine Best Firm to Work For in 2026. We spark. You ignite.
Location: Charlotte, NC (preferred) · Experience: 10 years of healthcare consulting leadership
The role:
Ember is looking for a Client Partner to lead our Healthcare portfolio. You'll own our existing relationships with health systems, payers, and healthcare services organizations, deepen them into long-term partnerships, and be fully accountable for their revenue and the quality of our work. Every Ember consultant serving our clients reports up through you.
What you'll own
- Client relationships. Serve as the senior, trusted advisor to health system and payer executives (CFO, COO, CIO, CHRO, supply chain and revenue cycle leaders).
- Revenue. Own the annual revenue budget for your portfolio. Build account plans, forecast accurately, and expand scope into new departments and workstreams.
- Quality. Own delivery excellence on every engagement, from ERP and procure-to-pay implementations to operational improvement programs.
- People. Lead the consultants placed at your clients. Coach engagement principals and managers, staff the right talent, and drive utilization and retention.
- Firm building. Shape Ember's healthcare offerings in areas such as finance and revenue cycle, supply chain, ERP (Infor, Workday, Oracle), workforce, and AI governance.
- Talent planning. Partner with Ember's Talent team to anticipate recruiting needs. Read market and policy trends, spot where client demand is heading, and build the bench before the work arrives.
- Thought capital. Bring fresh, practical points of view to your clients on what's changing in healthcare and what to do about it. Contribute to Ember's insights, events, and executive conversations.
What you bring
- 10 years of management consulting experience in healthcare provider and/or payer markets, including significant time as a partner, principal, or account lead
- Proven record of owning and growing client accounts against a revenue target
- Strong understanding of health system economics: margin pressure, reimbursement, labor costs, and capital planning
- Experience leading consulting teams embedded at client sites
- Familiarity with HIPAA and healthcare data privacy requirements
- Relationships across Southeast health systems are a strong plus
- Bachelor's degree required; MBA, MHA, or CPA preferred
Success in year one
- Revenue budget met or exceeded across your portfolio
- At least one new workstream or expansion at each anchor client
- Consultants report clear leadership, feedback, and growth paths