What are the responsibilities and job description for the AM Server - Embassy Suites position at Embassy Suites Woodlands?
Overview
You will be an integral member of the Embassy Suites team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
Responsibilities
- Enthusiastically welcome our guests into the restaurant.
- Share your knowledge and recommendations of the food & beverage menus to our guests.
- Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
- Create memorable experiences with your welcoming personality by genuinely relating to guests and associates.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Multi-task with an impeccable eye for detail to ensure accuracy and efficiency.
Qualifications
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but its also a lot of fun!
- Experience. Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred.
- Knowledge. Alcohol service and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.
- People Person. The best part of serving others is creating experiences for them that go beyond the expected.
- Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
- A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
- Must be 18 years or older.
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