What are the responsibilities and job description for the Lead Laundry Attendant position at Embassy Suites Portland Tigard?
InnVentures Overview
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20 states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
Embassy Suites Tigard, OR
Overview
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Lead Laundry Attendant, your communication skills and high productivity strengthen our Laundry efficiency and your attention to detail ensures our guests experience the comfortable, productive and memorable stay we're known for.
We offer eligible employees a number of benefits to enhance their health and well-being:
- 7 paid holidays
- Company-matched 401(k) plan
- Hotel discounts for you, your family & friends at Hilton brands worldwide, plus 5 free nights at InnVentures managed properties annually
- Employee meal provided
- Group insurance, including medical, dental, vision and company-paid life insurance
- Paid Sick Time, Paid Vacation Time at 1st anniversary
- Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
- Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
- Get access to your earnings paid daily with Dailypay
Responsibilities
- Provide direction to ensure each team member is focused to produce clean linen in anticipation of items in demand.
- Identify opportunities to streamline tasks, reduce employee fatigue, and increase the quality of linens through stain treatment and the wash and drying process.
- Collect, wash, dry and fold all hotel linen and towels, maintaining an adequate supply of necessary items to perform daily work.
- Greet and assist guests that you encounter during your shift with a friendly smile.
- Receive and put away deliveries while maintaining organization and cleanliness of storage areas.
- Assist with cleaning, stripping or inspecting guest rooms as needed.
- Support our maintenance team by reporting any broken, defective or missing items.
- Support the goals of the hotel through teamwork and collaboration with all departments.
Qualifications
Previous customer service, cleaning or janitorial experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. Previous experience with taking initiative, and good time management is preferred. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift. Applicants must be available to work weekends and holidays.