Executive Housekeeper

About the Role

This job description outlines the key responsibilities of the role—but like any great hotel team, we stay flexible! Duties may evolve as business needs change, and we’re always looking for team members who are ready to jump in and make things happen.

What You’ll Do

As our Housekeeping leader, you’re the driving force behind creating a clean, comfortable, and welcoming experience for every guest. You’ll lead the team, keep standards high, and make sure everything runs smoothly behind the scenes.

• Build an amazing team by interviewing, hiring, and training associates
• Lead with positivity—motivate, coach, and inspire your team every day
• Help plan the budget and keep expenses on track
• Run and participate in meetings and training (yes, the productive kind!)
• Keep the department organized, prepared, and ready for anything
• Ensure all policies, procedures, and brand standards are followed
• Roll out promotions and company initiatives with energy and consistency
• Set the tone with a professional, polished presence at all times
• Keep a close eye on cleanliness, presentation, and overall guest experience
• Manage inventory and supplies—no one likes running out of towels!
• Work closely with other departments to keep operations seamless
• Make sure all equipment is working properly (and fix it when it’s not)
• Keep communication flowing through meetings, logs, and updates
• Handle performance management, coaching, and recognition
• Create schedules that balance business needs and team wellbeing
• Monitor payroll and expenses to stay on budget
• Conduct audits and inspections to ensure standards are met
• Support safety initiatives and participate in the Safety Committee
• Handle incident reports with professionalism and urgency
• Step in as Manager on Duty when needed
• Get involved in community events and company activities
• Jump in wherever needed—because teamwork makes everything better

What It Means to Be a “Baywood Ambassador”

This isn’t just a job—it’s a mindset.

• Always present yourself with professionalism and confidence
• Greet everyone warmly—guests and coworkers alike
• Listen actively and respond with care and urgency
• Support your teammates and jump in to help when needed
• Keep an eye out for anything that could improve cleanliness, safety, or guest experience
• Follow all safety guidelines to keep yourself and others protected
• Recommend other Baywood properties when it makes sense
• Look for every opportunity to “WOW” our guests and create memorable moments
• Live the motto: It’s Better at Baywood!

What You Bring to the Table

Education & Experience

• Bachelor’s degree in Hospitality (or equivalent experience)
• At least 2 years in a hotel environment
• At least 2 years in management (with 1 in hospitality)

Bonus Points If You Have:

• Brand certifications
• Bilingual skills (Spanish/English)

Skills That Set You Apart:

• Strong communication skills (written and verbal)
• Ability to multitask like a pro
• Leadership that motivates and inspires
• Problem-solving skills and quick decision-making
• Tech-savvy with Microsoft Office, Google Workspace, and PMS systems
• Calm under pressure (because hotels can get busy!)
• A solid understanding of how departments work together

Physical Requirements

This role keeps you moving!

• Frequent walking and standing
• Ability to lift and carry up to 40 lbs
• Bending, reaching, and lifting regularly
• Occasional sitting, driving, and travel
• Work is mostly indoors, with some time spent outside

If you’re someone who loves leading a team, takes pride in creating amazing guest experiences, and isn’t afraid to roll up your sleeves—this role is for you.

Pay: $55,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Work Location: In person

Salary : $55,000 - $58,000