What are the responsibilities and job description for the Bartender position at Embassy Suites by Hilton?
Embassy Suites Raleigh Crabtree is searching for a Bartender to join our dynamic Food & Beverage team. Compensation is based on experience. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more.
The purpose of the Bartender is to oversee the entire bar operation, including, but not limited to, the service of all beverage items, food items and cashier duties following both AURO and the Franchise standards, while ensuring guest satisfaction by providing friendly and courteous service.
Essential Job Functions
- Learns guests' names and uses them to address them; remembers regular guests' favorite drinks.
- Thoroughly and correctly sets up the bar or lounge prior to opening and cleans at end of shift according to AURO Hotels' policies and brand standards to ensure guest comfort and satisfaction.
- Is knowledgeable about all menu items and beverages served; the garnish, contents, and preparation methods. Is aware of all daily specials and "86" items. Can answer guests' questions regarding such with confidence and accuracy.
- Utilizes suggestive selling techniques to increase check averages.
- Serve guest order promptly according to service standards.
- Must have a valid TIPS or other Alcohol Awareness Certification within two weeks of hire and maintain valid certificate throughout employment.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Experience/Education
High school diploma or general education degree, or equivalent combination of education and experience required. Must be able to speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to a background and substance abuse screening prior to any offers of employment.