What are the responsibilities and job description for the Dual Property Housekeeping Director position at Embassy Suites by Hilton Newark Wilmington South?
Our Embassy Suites and Homewood Suites by Hilton is hiring a Dual Property Housekeeping Director. The dual property housekeeping director oversees the cleanliness, laundry operations, and staff management for two separate hotel properties at the same time.
Responsibilities:
Multi-Property Leadership: Manage daily housekeeping and laundry workflows across both locations. Split time based on occupancy, guest needs, and inspection results.
Financial Management: Control budgets, handle payroll, track departmental expenses, and manage inventory levels for both hotels.
Quality & Safety Compliance: Ensure both properties meet brand standards, local safety rules, and cleanliness guidelines.
Staff Development: Hire, train, schedule, and evaluate supervisors, room attendants, and housepersons across both teams.
Cross-Department Communication: Work with front desk, maintenance, and general managers to coordinate room readiness and maintenance repairs.
Qualifications:
Experience: Several years of hospitality leadership experience, typically as an executive housekeeper or housekeeping manager.
Technical Knowledge: Familiarity with property management systems (PMS), scheduling software, and inventory control.
Organizational Skills: Strong ability to balance competing priorities, travel between sites, and solve operational problems quickly.
Flexibility: Availability to work varied shifts, including weekends and holidays, to support 24/7 hotel operations.
Hilton experience preferred
About Company
Across from the University of Delaware, this all-suite hotel offers spacious 2-room suites, along with many free and modern amenities, including free WIFI, evening reception, and free parking.
The Embassy Suites Newark-Wilmington/South is conveniently located near the I-95 motorway, which provides easy access to popular area sites such as Delaware Park Racetrack and Casino. The Wilmington Riverfront area, along with the Delaware Art Museum and a number of corporate offices, is also nearby.