Security Guard

Join Our Team as a Security Guard at the Embassy Suites Asheville Downtown

At Parks Hospitality Group, we are seeking a dedicated and professional Security Guard to ensure the safety and security of our hotel property, guests, team members, and visitors. In this highly visible role, you will play a critical part in maintaining a safe and secure environment by conducting regular patrols, monitoring activities, and responding to incidents as needed.

What You’ll Do:

• Conduct regular foot patrols of hotel interior and exterior, identifying potential safety or security risks.
• Investigate disturbances, complaints, thefts, vandalism, or accidents within hotel premises.
• Assist with valet parking and luggage handling, providing a welcoming and secure environment for guests.
• Respond to emergency situations like fires or hazards, remaining calm and professional.
• Monitor building security through cameras and other surveillance equipment.
• Respond to safety threats promptly, assisting management with security-related issues.
• Complete incident reports related to security matters and follow up on actions taken.
• Communicate effectively with management, guests, and team members, ensuring safety and compliance with hotel policies.
• Perform security checks in public areas, ensuring all areas are secure.
• Stay informed on hotel activities, services, and emergency procedures to address issues proactively.

What You’ll Need:

• High school diploma or equivalent.
• At least 1 year of experience in a security or similar role.
• Valid driver’s license to assist with Valet.
• First Aid and CPR certification preferred (or required upon hire).
• Ability to handle situations with discretion and professionalism.
• Strong problem-solving, mediation, and communication skills.
• Ability to stay calm and focused during emergency situations.
• Ability to remain on your feet for extended periods while patrolling the hotel.
• Physical ability to lift at least 25 pounds, bend, kneel, and maintain alertness in all situations.
• Good hearing and attention to sounds, with the ability to observe and recognize potential threats.

Why You’ll Love Working Here:

• Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Team Member Recognition Program to celebrate your achievements.
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

Embassy Suites Asheville Downtown

192 Haywood St