What are the responsibilities and job description for the Rooftop Restaurant Server - Full Time position at Embassy Suites Asheville Downtown?
Join Our Team as a Restaurant Server at the Embassy Suites by Hilton Asheville Downtown!
*Pay for this position is $7.25/hour plus tip pool*
Do you love connecting with people, sharing your passion for great food, and turning an ordinary meal into an unforgettable dining experience?
At Parks Hospitality Group, we are looking for a warm and enthusiastic Restaurant Server to join our Food & Beverage family. In this highly interactive role, you will be more than an order-taker—you will be the guide to our menu and the creator of positive dining memories. If you bring a genuine smile, a helpful attitude, and a love for making people feel cared for, you will thrive on our service team.
What You’ll Do:
- Greet guests warmly and create a welcoming dining experience.
- Present menus, take accurate orders, and provide tailored recommendations.
- Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
- Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
- Respond knowledgeably to guest inquiries about menu items and dietary needs.
- Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
- Clear and reset tables efficiently to maintain cleanliness and organization.
- Handle guest feedback professionally and escalate concerns to management if needed.
- Assist with opening and closing duties, including dining area setup and workstation cleaning.
What You’ll Need:
- High school diploma or equivalent.
- At least 1 year of restaurant serving experience.
- Excellent customer service and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Strong communication skills, both verbal and written.
- Ability to work effectively as part of a team.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Why You’ll Love Working Here:
- Immediate medical and dental benefits starting on your very first day for full-time team members.
- Paid time off (PTO) for all team members, because we value your well-being.
- Earn an extra $50–$150 per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
- Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
- Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.
About Us:
At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.
Location:
Embassy Suites
192 Haywood St.
Asheville, NC 28805
Salary : $7