Enrollment Director

Overview

Salary: $75,000 to $90,000 per year (Depending upon experience)

Schedule: Full-time, Monday through Friday (40 hours per week), with one to two evening shifts per week required. 

Location: 2 Wisconsin Cir #230, Chevy Chase, MD 20815 

Full-Time, In-Person

Join Embark at Chevy Chase as an Enrollment Director and play a pivotal role in guiding families on their mental health journey. As the first point of contact, you will manage the admissions process, conduct initial client assessments, and represent our programs to parents, referents, and providers. As a member of the Leadership Team, you will help create meaningful outcomes for families and the community.

Expertise in treating adolescents and teens is essential, along with a deep understanding of the intersectionality of marginalized identities.

Why Embark? As the nation’s leading network of family behavioral health centers, Embark transforms lives through connection, compassion, and measurable outcomes. Our CASA framework fosters joy and co-regulation, creating lasting change for teens and families. Join us today!

Responsibilities

• Admissions Coordination & Family Support: Educate families and referral sources about services, facilitate admissions process, conduct intake assessments, and provide resources when appropriate. Review insurance coverage and financial responsibilities with families to ensure transparency.

• Team Collaboration & Leadership: Work closely with clinical, administrative, and billing teams to coordinate admissions; supervise Case Managers; and participate in leadership meetings to align on strategy and census needs.

• Documentation & Compliance: Maintain accurate records in Salesforce and BestNotes, complete required clinical documentation, and ensure all legal documents and consents are properly handled in compliance with regulatory standards.

• Outreach & Relationship Building: Engage in special events, build relationships with referral partners, and collaborate with marketing and admissions teams to support tours and community engagement.

• Clinical Support & Development: Perform clinical duties as needed, assist with application reviews, and complete all required training to support program needs and uphold quality care standards.

Qualifications

• Master’s degree in a relevant field is required.
• Full clinical licensure in Maryland (LCSW, LCPC, LMFT) required. A provisional license will not be accepted for this role.
• 1–2 years of experience conducting behavioral health assessments.
• Proficiency in administering suicide screening tools such as the C-SSRS.
• Strong verbal and written communication abilities.
• Effective problem-solving, prioritization, and decision-making skills.
• Strong organizational and time management capabilities.
• Collaborative team player.
• Ability to thrive in a fast-paced, results-driven environment.

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.

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Salary : $75,000 - $90,000