What are the responsibilities and job description for the Housekeeping Supervisor/Inspector position at Embarcadero Resort & Marina?
General Duties Description:
- Supervise the housekeeping department when the Housekeeping Manager is off
- Check and confirm Arrival, Departure, and In House Reports daily for any guest requests
- Check with Front Desk for any packages to be placed in the room daily for any issues related to guests or housekeeping
- Assign staff to cleanings/services
- Train, motivate, and coach housekeeping staff
- Report items daily in need of repair to Maintenance Department
- Clean units if short handed and/or if required by Housekeeping Manager
- Inspect guest units for cleanliness and send back staff if anything has not been completed to Embarcadero standards set by our Housekeeping Manager
- Update room statuses frequently- Stay in contact with the front desk completing the days arrivals prior to vacant rooms for the day
- Set up Romance Packages
- Positively motivate staff to complete the days work in both a timely and professional manner
- Communicate effectively and efficiently with all departments
- Inventory housekeeping supplies
- Communicate with Housekeeping Manager when supplies are needed
- Keep Housekeeping Lead office neat, clean, and tidy
- Check Quore system regularly throughout the day for important messages from other departments
Qualifications Required
- Standing/walking (100%) of shift, Supervising team members (100%), Inspecting (100%) Cleaning (50%), Customer correspondence (25%), & lifting up to 10 lbs. (75%). Maximum 50 lbs.
- Must possess basic leadership skills
- Must have the ability to multitask/delegate while simultaneously providing a superior team and guest experience
- Communicate frequently and efficiently with all departments in a polite professional manner
- Must thrive in a time sensitive fast paced environment
- Must be able to meet physical and other requirements of the job with or without reasonable accommodation
- Must be detail oriented and organized
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Housekeeping: 1 year (Preferred)
Work Location: In person
Salary : $18