Shipping Coordinator

Elos Medtech, a leading development and production partner for medical technology companies worldwide. At our locations in Sweden, Denmark, Switzerland, Germany, China, and the USA, Elos runs operations in four business areas - Dental, Orthopedics, Advanced Surgical and Precision. Elos Medtech has extensive expertise and specializes in development and design, along with contract manufacturing of medical devices, such as implants and instruments..

We are always aware of the millions of patients we can help worldwide and are committed to meeting and exceeding our customers' high expectations. The company, headquartered in Gothenburg, Sweden, employs more than 1,500 people worldwide. In a globally growing healthcare market, we are looking for a full-time Shipping Coordinator to strengthen our team in Memphis.

The Shipping Coordinator is responsible for ensuring that all products are packaged, documented, and shipped in full compliance with FDA regulations, quality standards, and customer requirements.

Passion

Essential Job Functions:

• Brings enthusiasm to support the manufacturing floor by ensuring finished medical devices reach customers and patients safely and efficiently
• Demonstrates enthusiasm for supporting the manufacturing process by ensuring orders are shipped accurately and on time.
• Take pride in preparing products, especially those used in critical applications—to reach customers safely and efficiently.Shows eagerness to learn shipping systems, packaging standards, and manufacturing workflows.
• Shows eagerness to learn shipping systems, packaging standards, and manufacturing workflows.
• Maintains a positive, proactive attitude in a fast-paced production environment and looks for ways to improve processes.
  
  

Trustworthiness

• Adheres strictly to FDA, ISO 13485, and internal manufacturing quality standards, understanding that errors can impact patient safety and compliance
• Ensures all shipping documents—packing lists, labels, commercial invoices—are accurate and complete.
• Handles inventory, finished goods, and customer information with integrity and attention to detail.Escalates discrepancies or quality concerns immediately to prevent errors or compliance issues.
• Escalates discrepancies or quality concerns immediately to prevent errors or compliance issues.
• Maintains consistent, reliable work habits in an environment where accuracy and traceability are essential.
  
  

Drive Results

• Meets daily shipping cutoffs while adapting to shifting production schedules
• Resolves issues such as missing components, labeling discrepancies, or inventory mismatches by coordinating with production and quality
• Prepares shipments quickly and accurately to meet daily production and customer deadlines.
• Verifies product quantities, lot/serial numbers, and packaging before shipping to ensure zero-error fulfillment.
• Uses ERP/warehouse systems to maintain accurate records of shipments and inventory movement.
• Troubleshoots shipping challenges—carrier delays, documentation errors, product availability issues—and resolves them promptly.
• Supports ongoing improvement initiatives to increase efficiency, reduce waste, and improve order accuracy.
  
  

Collaboration

• Works closely with Production, Quality Assurance, and Customer Service to resolve order issues and coordinate shipment timing
• Communicates clearly with carriers, freight partners, and internal stakeholders, regarding shipping schedules and issues
• Assists team members during high-volume periods and contributes to a cooperative, team-focused environment
• Helps maintain a clean, organized, and safe workspace through shared responsibility and teamwork
• Other duties as assigned
  
  

Skills

• Proficient with shipping systems
• Strong attention to detail for verifying quantities, labels, and documentation
• Knowledge of proper packaging methods, labeling standards, and handling procedures
• Basic understanding of inventory control practices
• Familiarity with reading shipping documents, work orders, and packing lists
• Ability to safely operate warehouse tools such as pallet jacks
• Microsoft Office Suite proficiency
  
  

Experience

• 1-3 years of experience in shipping, warehouse, logistics, or manufacturing
• Experience in ISO-certified or FDA-regulated manufacturing environment strong plus
  
  

Education

• High School diploma or equivalent
  
  

Physical Demands

• Ability to stand for prolonged periods of time.
• Must be able to lift, carry, push, and/or pull up to 20 lbs. independently; occasional lifting of heavier objects may be required with mechanical assistance or team lift.
• Must be able to wear Personal Protective Equipment (PPE) as required in manufacturing area.
• Hearing ability sufficient to perceive alarms, equipment signals, and verbal instructions in a manufacturing environment.
• Occasional bending, stooping, or reaching
• Ability to see clearly for tasks such as reading labels, verifying lot/serial numbers, checking documentation, and inspecting product packaging
  
  

Working Conditions

• Manufacturing environment
• Standard Monday–Friday on first shift, weekend work as needed
  
  

Reporting Structure

This position reports to the Value Stream Supervisor