What are the responsibilities and job description for the Manufacturing IT Specialist position at Elopak?
Are you an IT specialist with a passion for infrastructure and global collaboration? Do you want to contribute to stable and secure IT services that support our manufacturing processes? Then this position is for you!
About The Department
The Global IT Applications and Infrastructure department is responsible for developing, managing and maintaining the IT infrastructure including it's applications within Elopak worldwide. This includes data centers, cloud environments and business-critical IT systems at our manufacturing locations. You will work closely with colleagues around the world in a dynamic and rapidly changing environment.
Your role as an Manufacturing IT Specialist
As an Manufacturing IT Specialist, you're purpose is to provide reliable global IT support for Elopak’s manufacturing sites, including 2nd and 3rd line support for manufacturing IT services in a 24/7 setup. You will work from our new state-of-the-art plant in Little Rock, Arkansas. Our plant runs 7 days a week operations.
What You Need To Succeed
2nd and 3rd line support on manufacturing IT services
Elopak was founded in Norway in 1957 and is a leading, global supplier of sustainable packaging and filling equipment. We produce cartons for beverages such as milk and juice, as well non-food liquids for instance detergent and soap. The iconic Pure-Pak® carton is a natural choice and aims to leave the customer product unchanged and the world unharmed
The pack of 2,850 people around the world is guided by our vision; “Chosen by people, packaged by nature”. Reflecting the company promises of Empower, Unite and Accelerate, our people make sustainable packaging real with tangible impact on end-user consumption. Across borders, we are united in providing a natural and convenient alternative to plastic bottles.
Elopak was listed on the Oslo Stock Exchange (Oslo Børs) in 2021. We sell in excess of 14 billion cartons every year across more than 70 countries. Sustainability is at the core of everything we are and everything we do. Thus, we are a proud UN Global Compact participant and have been carbon neutral since 2016. For more information, go to www.elopak.com or follow us @Pure_Pak on Twitter and @Elopak on LinkedIn.
About The Department
The Global IT Applications and Infrastructure department is responsible for developing, managing and maintaining the IT infrastructure including it's applications within Elopak worldwide. This includes data centers, cloud environments and business-critical IT systems at our manufacturing locations. You will work closely with colleagues around the world in a dynamic and rapidly changing environment.
Your role as an Manufacturing IT Specialist
As an Manufacturing IT Specialist, you're purpose is to provide reliable global IT support for Elopak’s manufacturing sites, including 2nd and 3rd line support for manufacturing IT services in a 24/7 setup. You will work from our new state-of-the-art plant in Little Rock, Arkansas. Our plant runs 7 days a week operations.
What You Need To Succeed
- Bachelor’s degree in Information Technology or Computer Science.
- Manufacturing process experience.
- Experience with outsourcing (preferably as customer).
- Experience working with a Service Desk and ticketing in ITSM system
- Compute & Operating Systems,Virtualization, IT/OT platforms, Storage & backup, Cloud and Hybrid infrastructure, Automation & Scripting, Security & Compliance, ITSM & Operations
- Project management
- Analytical problem-solving, structured thinking and attention to detail.
- Clear communication skills with the ability to explain technical issues in business understandable language.
- Accurate documentation and operational handovers.
- Continuous Improvement Mindset.
- Works efficiently in cross functional global teams.
- Execution‑driven with a strong closure mindset.
2nd and 3rd line support on manufacturing IT services
- Support incident, problem, and change management processes (ITIL), relate to IT services to all manufacturing sites, physically or remotely.
- Support the management of the on-premise datacenter.
- Plan for, and coordinate, external vendor visits to the Elopak manufacturing sites including safety instructions and approved work permits.
- Keep onsite IT equipment stock per manufacturing site up to date and in order.
- On call responsible for the 24/7 shift as per schedule, serving all Elopak sites.
- Work extended hours on occasion when required and upon managers request.
- Contribute to the short-, medium- and long-term IT plans of manufacturing sites.
- Specify specific needs, and document requirements, design, and document solutions, and support the development of IT solutions.
- Participate in assigned business and IT projects, under the lead of a project manager, or as project manager.
- Ensure infrastructure complies with security -, governance -, and internal policies consistently across all manufacturing sites.
- Coordinate, maintain and test backup and disaster recovery plans and processes.
- Coordinate and support vulnerability management related to manufacturing IT services.
- Support audits and risk assessments related to manufacturing sites infrastructure
- Maintain knowledge articles, standard operating procedures and technical documentation.
- Report time and attendance, and progress, as per company policies.
- Complete necessary mandatory training in a timely manner.
- A career with a global packaging company in the food industry where Sustainability and Inclusion are business drivers and foundational elements.
- A dynamic work environment with room to influence your work and make a difference.
- A safe work environment in a newly build plant fully air conditioned.
- Comprehensive training with numerous learning and development opportunities.
- An attractive compensation package reflecting skills and competencies.
- Benefits program
- Relocation support
- Company paid vision and dental insurance; company offered health insurance
- 120 hours of PTO
- 401k match up to 4%
Elopak was founded in Norway in 1957 and is a leading, global supplier of sustainable packaging and filling equipment. We produce cartons for beverages such as milk and juice, as well non-food liquids for instance detergent and soap. The iconic Pure-Pak® carton is a natural choice and aims to leave the customer product unchanged and the world unharmed
The pack of 2,850 people around the world is guided by our vision; “Chosen by people, packaged by nature”. Reflecting the company promises of Empower, Unite and Accelerate, our people make sustainable packaging real with tangible impact on end-user consumption. Across borders, we are united in providing a natural and convenient alternative to plastic bottles.
Elopak was listed on the Oslo Stock Exchange (Oslo Børs) in 2021. We sell in excess of 14 billion cartons every year across more than 70 countries. Sustainability is at the core of everything we are and everything we do. Thus, we are a proud UN Global Compact participant and have been carbon neutral since 2016. For more information, go to www.elopak.com or follow us @Pure_Pak on Twitter and @Elopak on LinkedIn.