What are the responsibilities and job description for the Maintenance Supervisor - Westfield Townhomes position at Elmington Living?
Elmington Living is a premier property management company based in Nashville, TN. Through managing all of Elmington’s 70 affordable and conventional owned assets, Elmington Living is committed to providing an unrivaled community experience for residents across the US. Elmington Living specializes in managing multi-family communities through outstanding on-site management and maintenance teams.
POSITION SUMMARY:
As the Maintenance Supervisor, you will oversee the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests while having a strong background in HVAC, plumbing, electrical, and general carpentry.
KNOWLEDGE/SKILLS/ABILITIES:
- Customer service focused.
- Supervise the workflow for the service staff and delegate workload to staff.
- Meet and exceed budget expectations for expenditures.
- Order supplies, materials, and tools as needed.
- Diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
- Address issues with landscaping and snow/ice removal.
- Communicate effectively with residents and coworkers even in difficult situations.
- Perform service requests correctly and promptly.
- Operating computers and other technological devices to access email, and company-utilized software.
- Successfully execute Elmington's non-negotiables for service work orders and vacant turn times.
- Proven leader, forward thinker, innovative, and driven.
ESSENTIAL JOB FUNCTIONS:
- Minimum 2 years of property maintenance and/or maintenance experience.
- Effective communication.
- HVAC or EPA Universal certification required. (see below)
- Maintain the physical condition of the property.
- Utilize hand tools and power tools.
- Building maintenance and repairs.
- Responding to issues outside of normal work schedule when required.
- Accurately reporting all time worked by clocking in before beginning to work and out only when done working.
- Following all company policies and procedures.
- Other duties as assigned.
SPECIFIC EDUCATION OR EXPERIENCE:
- Required: Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment.
- EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
- HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
- Preferred:
- OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
- CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
- Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently sit, stand and walk.
- Regularly required to talk or hear.
- Frequently required to use hands or fingers to handle or feel objects, tools or controls.
- Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
- Occasionally lift and/or move up to 25 pounds.
- Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
- Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.
TRAVEL REQUIREMENTS:
- Travel up to 10% of the time.
The Elmington Experience
We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see by this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.
Elmington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington makes hiring decisions based solely on qualifications, merit, and business needs at the time.