Shelter Shift Supervisor

Summary:

The Shift Supervisor ensures the smooth running and supervision of all residence related staff and services on a day to day basis, ensuring that all residence goals, targets, and performance outcomes are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Coordinate the day-to-day work of residence staff to ensure participant success.
• Motivate and coach reporting staff to excel.
• Provide for full shift coverage and provide emergency coverage as necessary.
• Coordinate/conduct rounds to monitor the facility.
• Maintain professional relationships with residents ensuring confidentiality.
• Ensure all shelter activities and schedules are maintained.
• Communicate effectively with residents, direct reporting staff, peers, supervisors and funders.
• Investigate all complaints and/or incidents.
• Monitor residents safety and ensure safety policies and procedures are practiced daily.
• Implement preventive measures through crisis intervention and conflict resolution modalities.
• Implement and oversee proper recording and reporting systems for resident and staff safety.
• Prepare incident reports.
• Provide daily coverage reports to on coming shift supervisor.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Obtain

EDUCATION AND/OR EXPERIENCE:

•     BA/BS degree and/or equivalent experience, or AA degree and 2 years’ experience;

       HS Diploma or GED and 3 years applicable experience. Obtain F-80 certification within first 90 days of employment

OTHER SKILLS AND ABILITIES:

• Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.
• Remain calm and professional in stressful situations.
• Detail oriented while maintaining an extremely positive attitude.
• Must be able to work independently and productively with minimum supervision.

• Recognize problems, identify possible causes and resolve routine problems.
• Team player with a "can do" attitude that can work in a fast-paced environment.
• Ability to establish and maintain professional atmosphere for employees, clients and customers

We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement plans, and additional employee perks.

• 15 Vacation Days Annually 
• 12 Sick Days 
• Floating Holiday 1 annually 
• 401K retirement plan with 3% match after 90 days of employment
  
• Medical Benefits after 30 days of employment with Cigna 
• Dental/Vision eligible after 90 days of employment 
• Access to Gym/Weight Room 
• Access to Boxing Ring 
• Short Term DIsability
• Life, Accidental Insurance available through Aflac 
• Transit Chek for commuting expenses 
• Legal Shield for legal services  
• Public Service Loan Forgiveness (PSLF) participants 

Are you passionate about making a meaningful impact in your community?

Join Elmcor Youth & Adult Activities as a Shelter Shift Supervisor and be part of a dedicated team committed to empowering individuals and families. This is more than just a job — it’s an opportunity to use your skills, compassion, and expertise to create lasting change.

If you’re looking for a role where your work truly matters, we’d love to hear from you. Apply today and take the next step in a career with purpose.