What are the responsibilities and job description for the Field Service Engineer — Multi-Axis CNC Machine Tools position at Ellison Technologies?
A day in the life
You start your morning headed to a customer site in the Mississippi / Memphis market, laptop in your bag and diagnostic tools ready. A 5-axis VMC is throwing an alarm; by mid-morning you've traced it to a sensor and adjusted a parameter. After lunch, you install a new turning center, train operators on best practices, and close out your visit with clear documentation. The paperwork? Streamlined—so you can stay focused on the machines and the people who rely on them.
Where you'll work
Ellison Technologies is expanding service coverage across the Mississippi / Memphis region. You'll support a diverse set of manufacturers using some of the latest CNC technology.
How you'll make an impact
- Own day-to-day field service across installs, repairs, and preventive maintenance for CNC equipment.
- Troubleshoot mechanical, hydraulic, and electrical systems to get customers up and running fast.
- Resolve customer concerns, provide training when needed, and support the sales team with your technical perspective.
- Communicate clearly with operators, supervisors, and leadership while representing Ellison professionally and ethically.
- Maintain accurate service records and technical documentation; take full ownership of your cases and projects.
- Tackle additional service-related tasks as assigned.
The support you'll have
- Company vehicle or car allowance
- Company cell phone
- Laptop
- Fuel covered
- Minimal administrative burden so you can focus on technical work and customer success
What you bring
- Hands-on experience installing, servicing, and repairing CNC machining centers and CNC turning centers.
- Strength in mechanical, hydraulic, and electrical repair—including PLC and electrical troubleshooting.
- Sharp diagnostic instincts and comfort training end users on proper operation and maintenance.
Technologies you'll service
- 3–4 axis VMCs
- 5 axis VMCs
- 2–4 axis CNC lathes
- 5 axis CNC lathes
- CNC Swiss lathes
Why Ellison
Our mission is simple and ambitious: equip manufacturers to compete and win—locally and globally. We invest in our people and culture so your career can grow as fast as our customers' capabilities. Learn more on our About Us page.
Our commitment
- \"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”
Salary : $30 - $55