What are the responsibilities and job description for the CNC Machine Tool Field Service Specialist position at Ellison Technologies?
Make every day different—while staying local
Picture your morning in Dallas–Fort Worth or the San Antonio–Austin corridor. You grab your laptop and company phone, get in your car (we provide an allowance and cover your fuel), and head to a customer site. One visit may be a preventive maintenance on a machining center; the next, a new install or a hydraulic/electrical troubleshooting call on a turning center. Admin is kept light so you can focus on what you do best—keeping top‑tier machines running and customers delighted. Travel is primarily within your local market with minimal nights away during the week.
We operate on the leading edge—latest technology, strong culture, and ongoing learning—because we believe this is the best place for careers to grow.
Learn more about who we are on the Ellison About Us page.
What you'll take on
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)
Picture your morning in Dallas–Fort Worth or the San Antonio–Austin corridor. You grab your laptop and company phone, get in your car (we provide an allowance and cover your fuel), and head to a customer site. One visit may be a preventive maintenance on a machining center; the next, a new install or a hydraulic/electrical troubleshooting call on a turning center. Admin is kept light so you can focus on what you do best—keeping top‑tier machines running and customers delighted. Travel is primarily within your local market with minimal nights away during the week.
We operate on the leading edge—latest technology, strong culture, and ongoing learning—because we believe this is the best place for careers to grow.
Learn more about who we are on the Ellison About Us page.
What you'll take on
- Deliver day‑to‑day field service across the local market, including service calls, new equipment installations, and preventive maintenance.
- Diagnose and resolve customer issues; provide sales support and occasional end‑user training.
- Communicate clearly with diverse stakeholders on site and remotely.
- Represent Ellison Technologies professionally and ethically in every interaction.
- Own your cases and projects end‑to‑end; maintain accurate customer records and technical documentation.
- Perform other related duties as assigned.
- Hands‑on experience installing, maintaining, and/or repairing CNC machining centers and CNC turning centers.
- Strong troubleshooting across mechanical, hydraulic, and electrical systems.
- Comfort with customer‑facing work, including basic training and sales support.
- Disciplined documentation and ownership of service outcomes.
- Servo motors and related machine tool technologies.
- Car allowance with fuel covered.
- Company cell phone and laptop.
- Operational support to minimize reporting overhead so you can focus on the machines and the customer.
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)
Salary : $25 - $50