Office Administrator - Sales Support

OverviewHigh Tech Market | Support the Sales TeamAt GSC, we provide 3D engineering solutions to our customers around the country. For over 30 years, our team is dedicated to strategically tackling even the toughest requests with a ‘can-do' attitude. As we actively expand, our determination and focus to drive innovation and new product development continue to be among our top priorities. We value our team’s creativity in problem solving to serve as an extension of our customer's team.Our Office Administrator opening (internally we refer to this position as "Order Administrator") places you in a position to make a significant impact on our customers' satisfaction by supporting the sales team. With your outstanding attention to detail, you will organize large volumes of incoming documentation and keep up-to-date with the activities of our sales department by maintaining quote creation, order processing, data entry, product code maintenance, and more!The ideal candidate will have a can-do attitude, possess a strong knowledge of Excel and the ability to learn what you do not already know. Data entry and CRM/ERP experience will be critical to the success of this role. Our robust benefits package includes:PTO (holiday, sick, vacation)Medical/Dental/Vision/Life insurance401k with matchingThis role will require being in the Germantown, WI office from 8 AM - 5 PM. ResponsibilitiesAnswers inbound calls to the queueProcesses orders for GSC products, services, and trainingManages quote creation & order processing / data input / tracking and updating for the VAR Resource Center & CRM SystemAssists sales / sales support staff with issues related to order entry / processingAssists as back up for the Subscription Services Team at peak times of the yearProcesses all sales related correspondence and inquiries in a timely and accurate mannerPrepares standard and ad hoc reports for departments as requiredAssists with light accounting responsibilities; reconciliation, accounts receivables and filingAssists with Special Projects assigned by the Department ManagerIn sum, you will need to be able to juggle many competing priorities while maintaining that positive, outgoing attitude that makes you,you!For the right person, this will be energizing and exciting and not stressful and cumbersome.Qualifications2 year AA in related field or 3-5 years relevant customer service/business experienceAdministrative support experienceAbility to work with CRM and ERP software (NetSuite and SalesForce, or similar)Microsoft Office proficiency (Excel and Word, PowerPoint preferred)Ability to handle and solve customer issues correctly and timelyTeam orientation and collaborative work styleOutstanding Communication skillsDemonstrated organization and time management skillsStrong attention to detailDemonstrated ability to multi-task"GSC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.” ID:qnkTyx

Salary : $19 - $26