Lead Patient Care Technician

The Lead Patient Care Technician (PCT) supports high‑quality patient care under the direction of a Registered Nurse while serving as a key resource for unit operations. This role models professionalism, assists with workflow coordination, and reinforces established standards of care to ensure safe, efficient service across the lifespan.

• Serve as a role model and coach, demonstrating professionalism, teamwork, and effective communication.
• Support unit workflow, including shift‑to‑shift communication, prioritization, and coordination under RN direction.
• Train, orient, and mentor new and existing Patient Care Technicians, ensuring competency, consistency, and adherence to departmental standards.
• Support the development of other preceptors and contribute to a positive learning environment within the department.
• Assist with patient care activities such as oral care, bathing, toileting, feeding, mobility, and transport.
• Collect specimens (urine, stool, blood) and perform venipuncture per laboratory procedures.
• Perform blood glucose monitoring and record intake/output, vital signs, and patient observations.
• Document patient care activities and provide accurate handoff to oncoming staff.
• Provide one‑to‑one patient safety observation as assigned.
• Respond to emergency codes and assist with equipment checks.
• Maintain visibility on the unit and assist patients, families, and visitors as needed.
• Support a team‑based approach to care and seek appropriate resources when necessary.
• Perform additional duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Minimum 3 years of applicable experience, including at least 18 months at Ellis.
• Experience with nursing unit operations and medical terminology.
• Completion of preceptor training.
• Strong interpersonal, oral, and written communication skills.
• Computer and documentation proficiency.
• Certification in monitor room functions and EKG within one year of hire.

Preferred Qualifications

• Associate degree.
• One year of college coursework in a related field.
• One year of relevant healthcare or related experience demonstrating strong communication skills.
• Ability to support training of other preceptors.
• CNA or Home Health Aide certification.

Internal Candidate Expectations

• Demonstrates excellent customer service and participates in service recovery when needed.
• Attends at least 95% of scheduled shifts.
• Takes a lead role in departmental process or procedure changes.
• Compliant with all educational and institutional policies.
• No disciplinary infractions in the past 12 months.
• Performance evaluation of Meets Expectations or higher.
• Participates in designated committees or initiatives (e.g., PCT/Tech, WPV, DEI, safety, recruitment/retention).
• Participates in recruitment or retention activities up to twice per calendar year upon request.

Physical Requirements

• Ability to push/pull 25 lbs and lift/move 15 lbs from floor to table.
• Perform manual tasks such as keyboarding, writing, and filing for extended periods.
• Sit, stand, walk, and squat for reasonable lengths of time.
• Must be able to speak, hear, and understand spoken English and read English.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range:  $ 19.25-$27.91 /hour  Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the state.