What are the responsibilities and job description for the Cat Shelter Program Manager position at Ellen M. Gifford Cat Shelter?
Are you interested in a full-time Program Manager opportunity that impacts the lives of homeless cats?
Gifford Cat Shelter – the first free-roam, no-kill shelter in the country – seeks a Program Manager to oversee a variety of shelter programs, including volunteer orientation and coordination, adoptions, intakes, foster program coordination, and more.
The Program Manager is responsible for ensuring efficient operations, strong volunteer engagement, and a positive experience for staff, donors, and community partners. This role requires a mature, highly organized professional who can manage multiple priorities while building strong relationships with a wide range of stakeholders. The ideal candidate brings sound judgment, emotional intelligence, and a deep commitment to animal welfare.
Major Responsibilities
- Assist in the management of day-to-day shelter operations.
- Program oversight includes adoptions, volunteer coordination, foster coordination, medical care and behavioral support, facilities maintenance, events, social media, marketing, fundraising, technology, intake coordination, and inventory management.
- Perform daily cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas.
- Monitor healthy, sick, quarantined, and injured cats for unusual physical and behavioral conditions; communicate concerns to the shelter manager and act upon feedback.
- Medicate or assist in the medication of cats, as directed by the shelter’s veterinarian or shelter manager.
- Interface politely with people visiting the shelter.
- Responsible for screening adoption applicants, matching cats to potential owners, and introducing cats to the public, while providing information regarding pet-owner responsibilities, spaying, neutering, vaccinations, and adoptions, and collecting donations and adoption fees.
- Receive cats to be admitted for shelter care and properly identify and release animals to their owners, as directed by the Shelter Manager.
- Complete various records and forms such as medical sheets, logs of controlled medication dispensed, task lists.
- Restock supplies through the building, noting low inventory to management.
- Work alongside and guide volunteer activities, providing tips and knowledge, as necessary.
Preferred Qualifications
- Must have a passion for cats!
- 5 years’ experience with program management, project management, or similar professional experience.
- Highly organized, driven and detail-oriented.
- Gifford Cat Shelter is staffed 365 days a year; ability to work one weekend day per week required.
- Must be able to lift, move, or carry cats or objects weighing up to 40 lbs.
- Strong customer service/client-facing skills.
The mission of Gifford Cat Shelter is to provide a haven for stray, abused, and unwanted cats until they are matched with their permanent loving homes. At Gifford, cats are free to roam and play. They nap in sunny windows, get plenty of exercise, and enjoy tons of love and attention while they wait for their forever homes. A no-kill shelter, Gifford believes that all cats should have a chance to live their lives free of pain and fear. No matter their story, every Gifford cat has a future to look forward to. And until they find their new homes, they'll spend their days in bright, open environments, getting all the love they need!
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