What are the responsibilities and job description for the Front Desk Lead – Full Time (Weekdays) Elle Marie Hair Studio – Smokey Point position at Elle Marie Hair Studio?
At Elle Marie Hair Studio, our front desk sets the tone for the entire guest experience. We are looking for a Front Desk Lead for our Smokey Point location, someone who is warm, organized, and confident in a fast-paced, highly social environment.
This role is a step above a traditional front desk position, with added responsibility supporting daily operations and team organization.
What You’ll Do
- Create a welcoming, polished experience for every guest from arrival to checkout
- Manage appointments, phones, and in-salon communication with efficiency and professionalism
- Support stylists and leadership to keep the day running smoothly
- Multitask with ease while maintaining a calm, positive presence
- Handle guest concerns with empathy and confidence when they arise
In this lead role, you will also:
- Oversee retail and backbar inventory, including tracking, organization, and restocking
- Support timecard review and preparation to ensure accuracy ahead of payroll processing
- Help maintain accountability and flow at the front desk
- Act as a go-to resource for front desk team members
Schedule
- Full-time, primarily weekdays
- We anticipate little to no weekend requirement for this role but could be an option if requested.
What We’re Looking For
- Strong organizational and multitasking skills
- A polished, professional, and friendly presence
- Confidence in guest interactions, including occasional service recovery
- High attention to detail, especially with administrative tasks
- Ability to take initiative and follow through
- Customer service or hospitality experience (salon experience is a plus)
What Makes This Role Different
This is not just a front desk position, you’ll play a key role in supporting the operations and structure of the salon, helping ensure both the guest experience and behind-the-scenes systems run seamlessly.
Why Elle Marie
- Supportive, team-focused culture
- Opportunity to grow within the company
- A beautiful, fast-paced salon environment
This role offers an energetic work environment where your organizational talents will shine. We value your dedication to creating a positive experience for every client while supporting our team’s success. If you're ready to lead with enthusiasm and professionalism in a thriving salon setting, we encourage you to apply!
Pay: $18.50 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
Work Location: In person
Salary : $19 - $22