What are the responsibilities and job description for the Front Desk Receptionist position at Elkhart Housing Authority?
This position serves as the first point of contact for visitors, delivering a welcoming, courteous, and professional experience. Responsibilities include answering and directing incoming calls, as well as addressing client concerns with empathy and professionalism, including those that may be complex or emotionally sensitive.
The role also includes performing general administrative duties for the Elkhart Housing Authority. The receptionist may assist staff with overflow tasks such as processing work orders, entering housing application data, filing, and document shredding, ensuring all work is completed accurately and efficiently.
The ideal candidate demonstrates respect for individuals from diverse socio-economic backgrounds and consistently handles all interactions with tact, discretion, and professionalism. A high level of professionalism is essential, along with strong communication skills and the ability to remain composed under pressure. The candidate should also be a reliable team player who collaborates effectively with colleagues and contributes positively to the workplace environment. Others duties may be assigned as necessary.
Pay & Benefits:
This is an entry-level receptionist position with a starting pay of up to $15.00 per hour, along with competitive benefits.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15