Dental Front Desk Coordinator

General Accountabilities

• Knowledge of the Dentrix Dental Software.
• Greet patients with a smile and by name.
• Process patients in and out after treatment.
• Enters charge data into billing system.
• Mails insurance claims and patient statements.
• Prepares attachments, such as Explanation of Benefits copies, for secondary billing.
• Processes forms of payments, including cash, checks and credit cards.
• Follows up on accounts receivables with patients and third party payors, re-bills claims, and initiates account correspondence or phone calls to patients and/or third party payors.
• Responds to incoming correspondences or phone calls.
• Arranges patient payment plans.
• Maintains files on all documentation, such as charge slips, Explanation of Benefits, and client or patient information.
• Prepares and distributes reports.
• The company reserves the right to add or change duties at any time.