Director of People and Culture

Job Summary

The Director of People and Culture advances ERC’s mission by leading recruitment, retention, benefits, compensation strategy, compliance, and people-centered policies. This role ensures that ERC attracts, develops, and supports a high-performing and mission-aligned workforce.

Supervisory Responsibility: Yes

Essential Duties and Responsibilities

• Partner with senior leadership to align staffing, recruiting, and retention strategies with organizational goals.
• Manage relationships with insurance brokers, carriers, and the 401(k) provider to deliver a comprehensive and competitive benefits package.
• Develop, implement, and maintain HR policies, procedures, initiatives, and surveys to meet compliance and organizational needs.
• Collaborate with outside counsel on HR-related issues as needed.
• Administer HR programs including compensation, benefits, leave, employee relations, investigations, performance and talent management, recognition, morale, and new hire orientation.
• Support recruiting needs across program and administrative teams.
• Ensure compliance with federal, state, and local employment laws; update policies and practices to reflect regulatory changes and best practices.
• Stay informed on HR and employment trends and recommend updates to policies, practices, and tools.
• Oversee department budget.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities

• Strong knowledge of employment laws and regulations.
• Familiarity with HIPAA requirements.
• Proficiency with HRIS systems.
• Excellent written and verbal communication skills.
• Strong interpersonal and negotiation abilities.
• Outstanding organizational skills, attention to detail, and time management.
• Strong analytical and problem-solving capabilities.
• Effective supervisory skills.
• Ability to adapt to organizational and employee needs.
• Ability to prioritize and delegate tasks appropriately.

Work Environment

• Typical office environment.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds.
• Regular movement including standing, walking, reaching, and repetitive computer and phone use.

Travel

• Less than 10% local travel.

Required Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field; or equivalent related HR experience.
• Two to four years of direct HR experience (six years if no degree).
• Proficiency in Microsoft Office Suite.

Preferred Qualifications

• SHRM certification.
• Five or more years of HR experience, including at least two years in management.
• Experience working with individuals with disabilities.
• Nonprofit experience.
• Experience with state licensure processes and audits.

Additional Requirements

• Successful completion of a background check.
• Compliance with drug testing requirements.
• Reliable transportation.

Other Duties

Duties may be assigned as needed to support ERC’s mission. 

AAP/EEO STATEMENT:

The Elizabeth Richardson Center (ERC) is committed to the Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit discrimination on the basis of sex, race, creed, color, religion, age, national origin, marital status, citizenship status, sexual orientation, gender identity, disability, ancestry, family status, medical condition, family care leave, genetic predisposition or status as a covered veteran and other protected characteristic under applicable law. 

ERC embraces the concepts of a diverse workforce, and applies this to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

ERC will take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.