What are the responsibilities and job description for the QI Administrative Assistant position at Elizabeth Layton Center, Inc.?
Elizabeth Layton Center is seeking an Administrative Assistant to join our Quality Assurance team. If you are looking for a vibrant and supportive work environment, this might be the perfect opportunity for you!
Who we are:
Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences.
What we offer:
- Competitive Pay
- Comprehensive Benefits Program
- Generous PTO
- Wellness Program
- A Compassionate, Supportive Culture
- Opportunities for Professional Development
- Healthy Work/Life Balance
SUMMARY:
The QI Administrative Assistant assists clients and visitors as needed and provides support to our care delivery and quality improvement systems. This position is located primarily in Miami County, but may need to travel, on occasion, to Franklin County. The individual in this position reports directly to the Director of Quality Improvement/Risk Management.
MAJOR JOB RESPONSIBILITIES:
- Assists clients, visitors, and staff to the Elizabeth Layton Center as needed
- Assist in coordination of services
- Data entry and tracking
- Manage and update spreadsheets
- Conduct quality calls
- Run and distribute reports as needed
- Ability to provide back-up to reception staff
- Complies with ELC policies and procedures
- Review and comply with ELC Code of Conduct outlined in the Employee Handbook
- Perform other reasonably related duties as assigned by immediate supervisor or designee
EDUCATION and/or EXPERIENCE:
- Graduation from High School or the equivalent
- Previous clerical or general office experience or training required
- Previous computer, typing and data entry experience required
- Previous customer service experience required
- Any combination of job-related experience and/or training, which would produce the required knowledge, skills, and abilities
- Must be able to successfully complete ALL required background checks
KNOWLEDGE, ABILITIES, and SKILLS:
- Ability to be recognize and be sensitive to cultural and ethnic differences
- Ability to perform tasks accurately, effectively and in a timely manner
- Ability to learn processes and procedures of the department you may assist in
- General knowledge of modern office practices and procedures
- Ability to maintain complex file systems
- Ability to understand and follow oral and written instructions accurately
- Proficient in use of computer, including email and Excel
- Ability to establish and maintain effective working relationships with other employees, officials and the public
- Ability to safely perform major job responsibilities with or without reasonable accommodations
ELC is an Equal Opportunity Employer (EOE) and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law. Take the next step toward a bright future – apply today and become part of a team where your contributions truly matter!