HR SUPERVISOR

JOB description

   Salary Range:            $70,000 - $80,000

About Elite Wireless

Elite Wireless is a leading authorized wireless retailer operating 70 locations across Florida. We're seeking an experienced HR Manager to lead our human resources function and support our growing retail operations.

Position Summary
 The HR Manager leads the full employee lifecycle across all Florida locations, including workforce planning, talent acquisition, onboarding, performance management, training and development, compliance, payroll administration, and employee relations. This role champions a positive workplace culture and ensures HR practices align with organizational goals and current federal and Florida employment regulations. The HR Manager acts as a strategic partner to field leadership, provides data-driven decision support, and drives initiatives that improve employee retention and store performance.

Key Responsibilities: 

Talent Acquisition & Workforce Planning

• Oversee high-volume recruitment, selection, and onboarding processes for retail positions
• Partner with District Managers and Branch Managers to identify staffing needs 
• Implement sourcing strategies to maintain robust candidate pipeline for all roles.
• Monitor recruiting metrics including time-to-fill and quality of hire

Performance Management & Employee Experience

• Coordinate performance management processes across all locations
• Partner with field leadership on corrective action, and performance improvement plans
• Develop and implement retention strategies targeting early-tenure employees
• Analyze turnover trends and recommend targeted interventions

Training, Learning & Development

• Manage new hire orientation and ensure consistent onboarding across locations
• Coordinate compliance training and track completion rates

Compliance, Policies & Risk Management

• Ensure compliance with federal and Florida employment laws, wage/hour requirements, and posting obligations
• Maintain employee handbooks, HR policies, and documentation standards
• Maintain I-9 compliance and employment verification records

 Compensation, Benefits & Payroll Administration

• Administer compensation programs including commission structures and market-based pay reviews
• Oversee payroll processes, ensuring accuracy of hours, overtime, commissions, and deductions
• Manage garnishments, adjustments, and pay discrepancies
• Manage benefits administration and serve as liaison with vendors
• Support annual benefits enrollment and qualifying life events

 Employee Relations & Culture

• Serve as primary HR partner for Branch and District Manager
• Handle complex employee relations matters and provide guidance on policy interpretation

 HR Leadership & Operations

• Develop and maintain HR metrics, dashboards, and workforce analytics
• Manage HRIS and ATS systems, ensuring data integrity and process efficiency
• Partner with leadership on workforce planning and organizational design
• Represent HR in leadership meetings and strategic planning sessions

Required Qualifications

• Excellent interpersonal, communication, and organizational skills.
• Ability to work independently and manage multiple priorities.
• Experience with HRIS and payroll systems required.

We Offer

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

 Pay: $70,000.00 - $80,000.00 per year

Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. 

Elite Wireless is an Equal Opportunity Employer